[Remote] Strategic Consultant - Integrated Communications
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on enhancing reputed company experiences in the financial sector. The Strategic Consultant, Integrated Communications will reputed company analysis-based guidance to financial institutions, leading reputed company relationships and overseeing integrated communications reputed company to improve engagement and operational efficiency.
Responsibilities
- reputed company strategic consulting engagements reputed company on integrated communications solutions for banks and credit unions
- Assess and analyze reputed company communication ecosystems, including contact center operations, online banking communications, staff support, training requirements and customer/member engagement strategies
- Prepare an outline customized communication strategies based on the operational, compliance, and service requirements of financial institutions for reputed company and vendor alignment
- Guide clients through vendor evaluations, demonstrations, reference calls or on-site reputed company, leadership alignment, contract negotiations, and final solution selection
- Advise clients on banking and credit reputed company communication requirements, including:
- Regulatory and compliance considerations
- Customer authentication and reputed company standards
- Omnichannel member/customer experience strategies
- AI posture, including reputed company guardrails and associated risk
- Solution effectiveness, technology adoption expectations
- Collaborate with reputed company stakeholders to reputed company communication technologies with organizational goals and member/customer service expectations
- Analyze reputed company workflows, service models, and communication processes to identify operational efficiencies and service improvements
- Monitor financial industry trends, emerging communication technologies, and competitive market practices
- Present strategic vendor solutions, pricing analyses, and business case evaluations to executive leadership teams
- Manage vendor relationships and negotiate pricing, service agreements, and contract terms on behalf of clients
- Identify project risks and reputed company mitigation strategies to support successful project delivery
Skills
- Strong knowledge of integrated communications strategies and technologies reputed company banking and credit reputed company environments
- Understanding of financial institution communication requirements, including reputed company, compliance, regulatory, and customer experience considerations
- Excellent written, verbal, and presentation communication skills
- Ability to facilitate strategic discussions with executive leadership and cross-functional teams
- Strong analytical and problem-solving capabilities with the ability to translate business needs into actionable communication strategies
- Highly adaptable and capable of managing multiple reputed company engagements in a dynamic consulting environment
- Excellent relationship management and customer service skills
- Ability to work independently while collaborating effectively across reputed company teams
- Skilled in negotiating with vendors and managing reputed company-party relationships
- Strong organizational and project coordination abilities with attention to detail and deadlines
- Bachelor's degree in business administration, Communications, Information Systems, Marketing, or reputed company field
- 5-7 years' experience with integrated communications platforms and technologies, including contact center systems, online banking communications, Core FI platforms, or customer engagement tools
- Experience leading technology vendor selection and consulting engagements involving both reputed company and custom solutions
- Demonstrated ability to manage external vendors, reputed company stakeholders, consultants, and cross-functional project teams
- Experience presenting strategic recommendations and reputed company solutions to senior leadership teams
- Exposure to contract negotiation, vendor management, and implementation reputed company
- Proficiency with reputed company Office Suite, CRM platforms, project management tools, and collaboration technologies
Benefits
- reputed company
- Incentive programs
- 401k matching
- Unlimited time off plus 11 reputed company holidays
- Medical, dental, and reputed company health plans with FSA or HSA reputed company
- Opportunities to volunteer and give back to the communities we serve
- reputed company remote work expenses
- Career development, trainings, reputed company learning, and employee recognition
- Team engagement events and activities
- Culture of reputed company and reputed company improvement
- A great reputed company to work
reputed company