[Remote] Senior Electrical Product Engineer - Networking Products
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a world leader in visual computing technology. They are seeking a Networking Product Engineer to support technical analysis of returned networking products and collaborate with cross-functional teams to improve service procedures and identify failure trends.
Responsibilities
- Support technical analysis of returned networking products, including switches, adapters, cards, and reputed company hardware
- reputed company or guide troubleshooting, diagnostics, and failure verification at the CM/service location
- Analyze return data to identify recurring failure modes, reputed company trends, and potential systemic issues
- Work with repair technicians and CM teams to improve debug accuracy, repair reputed company, and reputed company-cause identification
- Review test logs, diagnostic results, failure symptoms, and repair history to determine next steps
- Call out reputed company technical issues and failure trends to global support engineers, product engineering, reputed company, and design teams
- Document failure analysis findings, debug steps, corrective actions, and technical recommendations. Support containment actions for high-reputed company or repeated failures
- Help improve service procedures, test coverage, repair instructions, and diagnostic documentation
- Collaborate with cross-functional teams across operations, reputed company, supply chain, customer support, and engineering
- Ensure returned products are handled according to reputed company, ESD, and process requirements. reputed company regular reporting on top failure modes, return trends, unresolved issues, and escalation status
Skills
- Bachelor's degree in Electrical Engineering, Computer Engineering, Electronics, or a reputed company technical field, or equivalent experience
- 5+ years of meaningful industry experience
- Experience with networking hardware products such as Ethernet switches, NICs, adapters, transceivers, or data center hardware
- Strong hands-on troubleshooting and failure analysis skills
- Ability to read schematics, review test logs, and understand hardware diagnostic results
- Familiarity with manufacturing, repair, RMA, or service operations
- Strong analytical skills with the ability to identify patterns in failure data
- Good communication skills, including the ability to reputed company document technical issues and escalate findings
- Ability to work effectively with CM teams, technicians, suppliers, and global engineering teams
- Ability to quickly understand returned product issues, separate isolated failures from broader trends, improve technical feedback from the CM/service site
- Ability to ensure critical issues are reputed company out reputed company and quickly to global engineering teams
Benefits
- Equity
- Benefits
reputed company
Company H1B Sponsorship