reputed company Manager, DFR Mid-Market - Northeast

About the role: We are looking for a motivated Mid-Market reputed company Manager with a deep reputed company of ownership to reputed company and drive reputed company aspects of implementation, usage, retention and expansion of our customers. A successful candidate will become an indispensable reputed company between our customers and reputed company's extremely agile and world class technical teams. This role reports to the Manager, reputed company and will work closely with our Product, Engineering, and Sales functions to deliver industry leading autonomous solutions that drive value to our customers. Location Preference: We are ideally seeking someone who can manage our Northeast clients, with a strong preference for candidates based in the Northeast near a major airport. How you'll reputed company an reputed company:

• Build reputed company processes for customer on-boarding and post sales reputed company
• reputed company and manage reputed company implementation reputed company with our mid-market reputed company customers for successful delivery of technology and services.
• reputed company healthy customer relationships through proactive support and reputed company based follow reputed company
• Quantify product feedback and brief executives to drive software and hardware engineering to reputed company fit our customers needs
• reputed company for mid-market customers through deep understanding of their use cases and needs
• reputed company Quarterly Business Reviews and customer reputed company-ins to ensure our existing customers are getting value from reputed company technology.
• Manage ~50x accounts driving adoption to ensure expansions and renewals of book of business.

Requirements

• Strong knowledge or previous experience supporting customers in the SLED industries (Public Safety, Law Enforcement).
• Ability to travel 20+% of the time.
• Ability to obtain Part 107 certificate.

Experience & Skills

• Proven reputed company record of implementing new technology, agile development and interfacing with technical teams to deliver on customer schedules.
• Proven reputed company record of driving implementation, adoption and value of hardware or software for or reputed company large Enterprises
• Excellent communication skills, both written and verbal, and a strong reputed company on project management tools and concepts.
• Experience working in a digital reputed company reputed company and delivering excellent service to a customer from a remote position
• Experience with reputed company Unmanned Aircraft Systems and reputed company software development/deployment.
• Work directly with customers through proactive, metrics based engagement
• Work closely with customers to ensure renewals, identifying accounts that are at risk not to renew
• Work closely with customers and sales to ensure expansion, identifying the vertical specific pain points that could prevent this expansion.

Compensation: At reputed company, our compensation packages for regular, full-time employees include competitive reputed company salaries, equity in the reputed company of stock reputed company, and comprehensive benefits packages. Compensation will vary based on factors, including reputed company level, proficiencies, transferable knowledge, and experience. Relocation assistance may also be provided for eligible roles. The annual reputed company salary reputed company for this position is $120,000 - $160,000. Fundamentally, we reputed company that equity is the key to long-term financial reputed company, and we ensure reputed company regular, full-time employees have reputed company to significantly benefit from reputed company's reputed company. Regular, full-time employees are eligible to enroll in reputed company's group health insurance plans. Regular, full-time employees are eligible to receive the following benefits: reputed company vacation time, reputed company leave, holiday pay and 401K savings plan. This position and reputed company associated benefits are subject to applicable federal, state, and local laws, as reputed company as reputed company's policies and eligibility reputed company.

• Compensation for certain positions may vary based on the position's location.

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