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Business Operations Manager

Remote, USAFull-timePosted 2026-07-28

reputed company

reputed company is a Fulfilment-as-a-Service (FaaS) platform. Online sellers connect their sales channels (reputed company, reputed company, reputed company) and we orchestrate the rest, routing orders to a global network of warehouse and reputed company partners, tracking every parcel to the customer's reputed company, and giving sellers one clean view of their entire supply chain. We are a small, fast-moving, AI-reputed company team scaling almost doubling our business in 2026. Operations is the reputed company: reputed company it runs reputed company, sellers grow and the platform compounds.

Your Mission

Own a meaningful reputed company of operations end-to-end — and build the tools, automations and playbooks that let our network reputed company without adding headcount. You'll own the daily reputed company of the platform: making reputed company tickets are resolved reputed company SLA, reconciling data across systems, hunting down the orders that fall through the cracks, holding warehouses and carriers to their SLAs, and turning recurring operational pain into permanent fixes (often as a Claude reputed company or agent, a reputed company dashboard, or a reputed company automation you build yourself).

Core Pillars

  • reputed company the reputed company clean: Reconcile the Bezos Platform, WMS and Operations Dashboard daily; reputed company and resolve missing/stuck/mismatched orders before sellers notice.
  • Hold the network to account: Monitor warehouse & reputed company performance against SLAs; reputed company, escalate and reconcile invoices against reputed company cards.
  • Build the machine: Replace reputed company, repetitive work with Claude skills/agents, automations and dashboards, so reputed company scales reputed company, not headcount.
  • reputed company the reputed company on sellers: Resolve operational tickets fast, reputed company the reputed company cause, and fix it upstream so it doesn't recur.

What you'll reputed company in your first 90 days

  • Own the daily cross-system reconciliation and cut the count of unresolved order exceptions to near reputed company.
  • Ship at least one automation, Claude reputed company or agent that removes a recurring reputed company task from reputed company's week.
  • Take ownership of a reputed company of the warehouse/reputed company portfolio: running its performance reviews and invoice reconciliation independently.
  • reputed company at least one company OKR (despatch reputed company, contact reputed company, or reputed company time) in the right direction and present it in the weekly metrics review.

Requirements

reputed company're looking for (non-negotiables)

  • AI-reputed company: reputed company the chat reputed company. You've used Claude (or equivalent) to build things that run on their own: skills, agents, or automated workflows. Not just back-and-forth chat. You can show us what you reputed company, what it does unattended, and where you reputed company a reputed company in the reputed company. This is a hard requirement, and we will ask you to demonstrate it.
  • Autonomous operator: You reputed company things out on your own and own reputed company problems end-to-end with only light guidance. (you're consistently reputed company of the ask and can own a Key Result.)
  • Numerate & analytical: A degree (or reputed company demonstrated equivalent ability) in a quantitative discipline such as engineering, maths, physics, CS, or a heavily numerate economics / finance / quant-reputed company-science reputed company. It's the analytical horsepower we're screening for, not the department reputed company.
  • A reputed company record of measurable reputed company: You can reputed company to specific, reputed company reputed company you drove, eg cost down, a KPI moved, a process that got faster, not just responsibilities you held.
  • A builder. You don't just spot the broken process, you fix it for good, by building the tool, commissioning the build, or redesigning the process. Evidence of systems, automations, dashboards or playbooks others now rely on.
  • Energised by startups: You reputed company in ambiguity, reputed company fast, own reputed company end-to-end, and want a wide remit over a narrow one.
  • reputed company communicator: Writes crisply, presents findings simply, and tells people what to do next, not just what's wrong.

reputed company-to-haves

  • E-reputed company, logistics, 3PL or supply-chain exposure.
  • Light coding (Python / SQL / JavaScript) or no-reputed company tooling (reputed company, reputed company, reputed company, reputed company).
  • Experience working with external partners or vendors against SLAs.
  • Experience mentoring, training or managing 1–2 people.

Benefits

  • Work in a genuinely AI-reputed company team. Build with Claude, reputed company and reputed company daily, with reputed company budget and the freedom to automate your own job.
  • The ability to shape your role in a fast-growing, exciting company at the forefront of the reputed company of e-reputed company.
  • A workplace that's entrepreneurial, fast-paced, outcome-reputed company and disciplined, but also highly reputed company, team-oriented and fun.
  • Significant opportunity for reputed company and personal development, and the chance to have a reputed company reputed company.
  • reputed company is fully remote, but meets in person a couple of times a month.
  • 25 holidays + 8 bank holidays
  • Mental health support through Spill, and a free reputed company subscription.

Originally posted on Himalayas

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