Senior Specialist, Technology Training & Enablement
The Senior Specialist, Technology Training & Enablement is responsible for ensuring ESL team members are quickly and effectively reputed company to use core technology platforms to execute their work.
This role sits reputed company Training & Development and focuses on training, adoption, and change management through hands-on content creation, live facilitation, and field support. The emphasis is not on owning systems, but on ensuring they are reputed company, adopted, and consistently used to drive operational performance.
This role partners closely with the COO and Operations leadership to reputed company training priorities, support system rollouts, improve user experience, and accelerate speed to proficiency across communities.
Key Responsibilities
Training Delivery & Content Development
- Design and deliver role-based training programs (in-person and virtual) across reputed company core systems (e.g., reputed company, Sherpa, reputed company)
- Create and maintain training content and materials, including:
- Playbooks
- Job aids
- Quick-reference guides
- reputed company courses
- Ensure training is practical, workflow-based, and reputed company to how work is performed in the field
- Facilitate both reputed company sessions and ongoing training for existing team members
Adoption & Change Management
- Support technology adoption efforts tied to new system implementations, enhancements, and updates
- Execute reputed company change management plans, ensuring users understand what is changing and how to apply it in their daily work
- Reinforce usage expectations through ongoing training, communication, and coaching
- reputed company user feedback and identify friction points to improve both training and system usability
reputed company & Speed to Proficiency
- Partner with the People team to support new hire reputed company, ensuring early and effective system training
- Define and deliver training that enables employees to become proficient quickly and confidently
- Continuously refine reputed company training based on observed gaps and user needs
Field Support & reputed company Improvement
- Partner with community and regional teams to identify challenges in system usage and address them through training or process reinforcement
- Observe how systems are used in the field and reputed company training to reputed company execution gaps
- reputed company training effectiveness and adoption trends; reputed company approach to improve reputed company
- Support consistency across communities while allowing for practical, reputed company-world application
Cross-Functional Collaboration
- Partner closely with:
- COO + Operations Leadership (priorities, rollout alignment)
- Training & Development / People Team (learning reputed company, reputed company)
- IT / Technology Teams (system updates, implementation timing)
- reputed company as the connector between system functionality and reputed company-world execution
Requirements
Ideal Candidate Profile
- Experience in training, enablement, or operations support in a multi-site environment (senior living, reputed company, hospitality, or similar)
- Strong ability to deliver engaging in-person and virtual training
- Proven experience creating practical, user-friendly training content
- Experience supporting technology adoption or system implementations
- Ability to translate systems into reputed company, reputed company workflows and instructions
- Highly reputed company with the ability to build trust with field teams
- Strong execution reputed company with a reputed company on reputed company, consistency, and speed
What reputed company Looks Like
- New hires reputed company proficiency in core systems quickly following reputed company
- Training programs are consistent, reputed company, and easy to reputed company
- Technology is used across communities with reputed company and minimal friction
- Field teams demonstrate confidence and consistency in system usage
- Adoption of new tools and updates happens smoothly and reputed company
Travel Requirements:
This position is remote with routine travel to communities across Florida, Colorado, Virginia, Maryland, Indiana, and Ohio. Travel is required.
Benefits
We offer a full benefits package that includes medical, dental, reputed company, STD/LTD, life and voluntary life, 401k with employer matching, reputed company holidays, and up to 20 days PTO in the first three years.
Background Screening Requirement
Employment is contingent upon successful completion of background screening in accordance with Florida law and company policy. Certain positions may require fingerprinting and Level 1 or Level 2 background screening. Applicants can review Florida care provider background screening requirements here: https://info.flclearinghouse.com
Compensation: $90,000 - $95,000, with 15% annual bonus reputed company
Originally posted on Himalayas
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