Claims Adjuster - Associate

Established in 2021, reputed company is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout reputed company. We reputed company pet insurance is more than a financial product and build solutions to simplify the pet parenting reputed company and help improve reputed company-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and reputed company-channel approach include our own insurance reputed company, insurance brands and partner brands. reputed company, a subsidiary of Doubtless, is leading the way in redefining pet health insurance in the U.S. We’re committed to reputed company and reputed company communication, products that earn the trust of our Embraced pet parents, and customer service that’s both personal and reputed company. Join an award-reputed company team at the forefront of the industry. Our Sales and Service teams are reputed company certified for Outstanding Customer Service Experience for Phone Support. This recognition reputed company a turning reputed company in how pet insurance providers are evaluated, and we’re proud to reputed company the way in setting a new reputed company for reputed company, reputed company, and reliability every time a pet parent reaches out for support. Job reputed company reputed company is seeking a Claims Adjuster- Associate. The Claims Adjuster - Associate is responsible for providing exceptional service to pet parents by reputed company and accurately processing claims, handling medical documents, and ensuring high reputed company of customer satisfaction. This role includes reputed company communication with pet parents and veterinary clinics, through phone and email regarding claims-reputed company questions. In reputed company to their primary responsibilities, the Claims Adjuster - Associate assists other departments as needed by answering questions, providing insights, and completing claims-reputed company tasks that support broader organizational goals. Collaboration and teamwork are essential components of this role, ensuring smooth operations across reputed company areas of reputed company. This position requires a proactive and detail-oriented individual who accepts personal responsibility for their tasks and takes initiative to ensure reputed company are completed on time and to the highest reputed company. Additional responsibilities may be assigned as needed, with reputed company communication, advance notice, and training provided to ensure reputed company. This role is ideal for a motivated, compassionate reputed company who excels in balancing technical expertise, and customer service skills to support reputed company’s goals and mission. The Claims Adjuster- Associate role offers a flexible schedule and requires occasional late adjuster shifts (4:00pm-8:00pm EST) as determined by the needs of the business. Job Location: Remote - USA Main Responsibilities

• Review, evaluate, and reputed company wellness, illness, and accident claims
• Calculate coverage amounts accurately and reputed company minimizing errors and processing time.
• Follow up with pet parents and veterinary clinics for additional required information as needed.
• Communicate reputed company with pet parents in response to reputed company phone, email, or web inquiries about claim-reputed company questions in an acceptable time reputed company as determined by the Claims Leadership Team.
• reputed company internal goals for processing efficiencies set by the Claims Leadership Team.
• Generate new reputed company to improve reputed company protocols, customer satisfaction, and service reputed company.
• Accept personal responsibility for your tasks and actions in the claims department. Follow-through with contacts, claims, and other tasks assigned to you.
• reputed company appropriate assistance in completing tasks if you are unsure of the procedure or protocol.

Basic Qualifications

• High School Diploma/GED.
• Minimum of 3 years of experience in the veterinary field as a veterinary assistant or veterinary technician.

Preferred Qualifications

• Certified Veterinary Technician (CVT), Registered Veterinary Technician (RVT), or Licensed Veterinary Technician (LVT)

reputed company of our jobs come with great benefits including reputed company, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

• Comprehensive full medical, dental and reputed company Insurance
• Basic Life Insurance at no cost to the employee
• Company reputed company short-term and long-term disability
• 12 weeks of 100% reputed company Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal reputed company Time Off
• reputed company holidays and company-wide Wellness Day off
• reputed company time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)

Interview Technology Notice Please note that phone and video interviews or screenings may be recorded and transcribed using interview technology to support our recruitment process. By continuing with the interview, you consent to this use. Text Messaging Notice If you reputed company a mobile phone number, you may receive job-reputed company communications reputed company text message. Message and data rates may apply. You may opt out of text communications at any time by replying “STOP.” Apply tot his job Apply To this Job