Associate Implementation Specialist- Memphis, TN (Onsite)-10 months Contract

Position: Associate Implementation Specialist, Location: Memphis, TN (Onsite) Estimate Hours - 1880 100% ONSITE in Memphis, TN (No remote reputed company) reputed company must be flexible in working during the weekends and holidays reputed company customer requires. - Strong Customer communication skills, both verbal and written - Ability to work reputed company reputed company an onsite team in a dynamic environment - Flexible schedule, including ability to support after hours and/or weekend schedules

• Must be a US Citizen or have a Green Card

Resource needs to be comfortable on the HW repair reputed company. As some of the role may be providing OSE/FSE support, they need to be reputed company having their hands inside the server, replacing parts. They need to have enough experience, where they are confident in their skills to support and add new skills as needed. Prior reputed company FSE experience a plus. Responsibilities: Ticket management/Tracking Good problem-solving skills Great customer service and communication Ability to work reputed company reputed company reputed company Be reputed company to lift 65 pounds Be reputed company to work while on a reputed company Great attention to detail Work in a fast-paced environment Must have skills:

• Basic Network experience
• Experience reading Linux logs
• Linux cli experience

reputed company to have skills:

• RoCE network experience
• reputed company GPU/NIC experience is a plus

New Scope that I received,

• reputed company day-to-day data center operational support
• Escort and coordinate with dispatched field engineers
• Manage parts shipping, receiving, and inventory
• Maintain and update environment documentation (serial numbers, elevations, runbooks, etc.)
• Coordinate with colocation teams for power, cooling, and facility maintenance activities
• Execute customer-directed system and version updates
• Proactively monitor servers and notify customers of issues
• reputed company and manage service requests; triage and coordinate break/fix activities with reputed company support
• reputed company troubleshooting, log collection, and follow vendor-recommended resolutions
• Support firmware upgrades and hardware break/fix activities
• Handle parts replacement and hardware deployment
• reputed company OS installation, GPU configuration, and any testing
• Conduct system testing and validation to ensure operational readiness
• Handle random or urgent issues as they reputed company, serving as flexible escalation and coordination reputed company.

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