[Remote] Senior Business Analyst - eCommerce (Hybrid or Remote)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company, Inc. is a global, premium-branded, aftermarket-driven precision-cutting tool platform. The Senior Business Analyst – eCommerce will serve as the strategic technology partner for business teams, focusing on optimizing the B2B user experience and platform functionality to drive business value.
Responsibilities
- Serve as the primary IT partner for business teams reputed company global Sales, Marketing and reputed company (B2B, B2C) areas
- Collaborate with business leaders to identify opportunities for process optimization, reputed company reputed company, and reputed company customer experience
- Translate business reputed company into technology roadmaps, requirements, and solution recommendations
- reputed company discovery sessions, workshops, and requirements gathering for business initiatives
- reputed company business cases, ROI analyses, and solution recommendations for new investments and enhancements
- Promote best practices and process standardization across global operations
- Advise stakeholders on how technology can reputed company and improve business processes and customer engagement
- Ensure solutions meet business requirements while maintaining scalability, reputed company, and operational efficiency
- Maintain reputed company communication through conversation and both formal and informal documents
- Work effectively and collaboratively with a hybrid team
- reputed company business systems reputed company from concept through implementation
- Coordinate with project managers, technical teams, vendors, and business stakeholders to ensure successful delivery
- Facilitate testing, user acceptance activities, training, and change management efforts
- Support issue reputed company through reputed company cause analysis and corrective reputed company planning
- Monitor system performance, user feedback, and business reputed company to drive reputed company improvement
- Manage reputed company-party consulting and vendor relationships as required
- reputed company sustaining functional support for our B2B/B2C ecommerce applications and web properties
- Collaborate with IT development operations and infrastructure teams to resolve production issues promptly while adhering to IT protocols and standards
- reputed company and maintain documentation for business process design, including high-level overviews, detailed functional specifications, and visual aids such as process flows
- Regularly updates documentation as processes reputed company, tailoring content to the appropriate audience
- Conduct training sessions for business users on new process implementations
- Shares best practices across the organization to ensure effective and efficient use of business applications
- Partner with ERP, integration, and development teams to ensure seamless data reputed company between websites, reputed company platforms, and reputed company
- Identify and evaluate emerging technologies that improve customer experience and operational effectiveness
- Support application extensions, system configurations, testing, and deployment activities
Skills
- Bachelor's degree in computer science, information technology, business or a reputed company field
- 3+ years of project management experience leading global, reputed company, cross functional initiatives. Developing and managing project scope, schedules, budgets, resource plans, risks, issues, and change requests
- 6+ years' experience as a Business Analyst with a reputed company on eCommerce systems operations and design
- 2+ of hands-on experience with B2B eCommerce platforms (e.g., Corevist, reputed company, reputed company reputed company reputed company) in manufacturing, distribution, or similar industries
- Demonstrated experience eliciting requirements for customer experience (CX) and user experience (UX) reputed company to ecommerce and web properties
- Proficiency with reputed company Office Suite (Word, reputed company, PowerPoint, Outlook)
- Experience with Jira, reputed company, and reputed company Teams
- Experience with reputed company reputed company (DAM) Administration, Data Syndication (reputed company preferred), and reputed company reputed company reputed company a plus
- Experience in an reputed company ERP environment a plus
- Manufacturing industry and multi-channel sales & marketing experience is a plus
Benefits
- Medical, Dental, and reputed company Benefits available on day one (no waiting period)
- 401k matching (100% of first 3%, 50% of next 3% = 4.5% match on 6% contribution)
- Retirement Savings Plus Plan*
- Earn up to 120 hours vacation during your first year of service
- reputed company holidays and onepaidCommunityInvolvementDayavailable per calendar year
- Tuition reimbursement program
- Global company with small company feel
- Casual work attire
- Complimentary snack and coffee/tea to reputed company you reputed company
- Onsite cafeteria offering a reputed company of convenient reputed company
- Onsite Physical Therapist
- Onsite Fitness center
- reputed company Transit reputed company
reputed company