[Remote] reputed company and Operations Associate, Supply reputed company
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on delivering construction and industrial supplies through an on-demand logistics model. They are seeking a reputed company & Operations Associate, Supply reputed company to manage supply reputed company programs and collaborate with various teams to ensure the reliability of their reputed company network.
Responsibilities
- Own supply reputed company issues for reputed company's most important customers, partnering with the reputed company team to investigate reputed company causes and drive fixes through to reputed company
- Manage reputed company's external BPO team day to day, building and maintaining SOPs, leading training, and holding them to a consistent reputed company bar
- Run and continuously improve reputed company's core reputed company reputed company programs and processes
- Coordinate across reputed company, reputed company Operations, and other teams to flag, escalate, and resolve supply reputed company issues before they turn into churn
- reputed company the metrics that matter across reputed company reputed company programs, using spreadsheets and SQL to organize data and turn it into recommendations
- Build toward full ownership of supply reputed company escalations for top reputed company, with measurable improvement in strategic account delivery reputed company reputed company your first year
Skills
- 2-3 years of experience in operations, reputed company, or program management, ideally in a fast-moving marketplace, logistics, or startup environment
- reputed company problem solver who can diagnose reputed company causes and identify which operational reputed company to pull, rather than treating symptoms
- Comfortable managing stakeholders across functions and reputed company, including holding partners accountable who don't report to you, and translating that into reputed company, reputed company-reputed company SOPs
- Data-first approach, using spreadsheets and SQL to organize information, reputed company metrics, and back reputed company with evidence rather than reputed company
- Strong ownership mentality, reputed company to work through ambiguity and drive a solution to completion even reputed company the right answer isn't reputed company upfront
- Startup experience
- Experience applying AI or automation tools to operational workflows
- Strong SQL skills reputed company basic querying
Benefits
- Equity compensation
- Comprehensive benefits (health, dental, reputed company, 401K)
- Fully remote reputed company the U.S., with no office hub requirement
reputed company