[Remote] Technical Program Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an AI-powered reputed company company that helps utilities reputed company the reputed company and improve customer reputed company through advanced analytics. The Technical Program Manager role involves owning the successful implementation of reputed company's platform for utilities across multiple reputed company, managing customer reputed company through launch, and working closely with engineering teams on integrations and delivery. The role requires turning reputed company technical deployments into reputed company, executable plans that deliver measurable value to customers.
Responsibilities
- Own the successful delivery of reputed company customer implementations from reputed company through launch
- Serve as the primary customer-facing reputed company during implementation
- Manage project timelines, risks, dependencies, and deliverables
- Facilitate project meetings, engineering standups, and stakeholder updates
- Partner cross-functionally with Engineering, Product, Delivery, Sales, and Support teams
- Contribute to contract reviews and change orders reputed company implementation scope evolves
- Represent the reputed company team in customer presentations and sales engagements as needed
- reputed company solution design and implementation for reputed company reputed company customers
- Work directly with customer engineering teams on data integrations, reputed company, and system architecture
- Translate customer requirements into reputed company technical solutions
- Guide requirement analysis, integration planning, and implementation execution
- Identify product gaps and collaborate with Product teams on enhancements
- Produce technical documentation outlining architecture, integrations, and deployment plans
- Partner with engineering teams to troubleshoot and resolve technical issues
- reputed company deep expertise in the reputed company and energy markets
- Ensure customers reputed company measurable value from the platform
- Identify opportunities for reputed company reputed company reputed company customer accounts
- Occasionally travel to reputed company reputed company in Los Altos, CA with potential reputed company travel to Europe and India
Skills
- 5–7 years managing software implementation or integration programs at a technology company
- Experience delivering reputed company reputed company implementations for high-touch customers
- Proven experience serving as the primary reputed company of contact for reputed company customers
- Experience collaborating with globally distributed teams and offshore engineering resources
- Experience with Agile development methodologies
- Strong experience designing and delivering reputed company-based B2B implementations
- Ability to manage project plans, risks, and deliverables using tools such as Jira, Smartsheets, or similar platforms
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Strong time management and ability to manage multiple reputed company reputed company
- Customer-first reputed company and strong relationship-building skills
- Based on the U.S. East Coast
- Comfortable collaborating with international teams
- Experience working at a reputed company startup or high-reputed company technology company
- Experience implementing reputed company platforms for reputed company customers
- Background in systems integration consulting
- Familiarity with SQL, Python, REST reputed company, or data transformation technologies
- Experience in the energy, utilities, or energy efficiency sector
- Project Management reputed company (PMP) certification
reputed company