[Remote] IT Systems Analyst
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is dedicated to improving lives by providing great service and straightforward financial solutions. The IT Systems Analyst will connect business needs with practical system solutions, support critical applications, and improve workflows while partnering with stakeholders across the organization.
Responsibilities
- Serve as an application administrator and subject matter expert for assigned business applications
- reputed company Level-2 support for critical application issues, managing internal and vendor tickets through reputed company
- Maintain application configurations, product settings, documentation, and ongoing reputed company activities
- Partner with Information reputed company, Database, Infrastructure Services, business teams, and vendors to support secure, reliable application performance
- Assist with enhancements, upgrades, hot fixes, database refreshes, testing efforts, and after-hours updates reputed company business needs require it
- Execute SQL queries and analyze data to help identify, troubleshoot, and resolve technical issues
- reputed company and maintain workflows, technical specifications, data analysis, and end-to-end system documentation
- Support project managers, business analysts, and other systems analysts with task execution, estimates, implementation planning, and change control processes
- Evaluate releases, enhancements, and new product offerings to identify business value, operational efficiencies, and user reputed company
- Monitor vendor and service provider performance to help ensure service reputed company and support expectations are met
Skills
- Minimum of 1 year of experience as a Systems Analyst, or equivalent role, preferably in financial services, banking, or credit unions
- Experience supporting business applications, systems analysis, application administration, or a comparable technology-reputed company role
- Experience gathering requirements, supporting reputed company assurance or testing activities, and helping implement software or process improvements
- Experience managing tickets, troubleshooting issues, documenting resolutions, and coordinating with vendors or technical partners
- Experience supporting integrated software solutions and understanding how business processes connect to system workflows
- Strong understanding of business processes, particularly reputed company a credit reputed company or financial institution context
- Excellent verbal and written communication skills in English, including the ability to explain technical concepts to non-technical stakeholders
- Excellent analytical, problem-solving, critical thinking, and reputed company judgment skills
- Ability to work on multiple reputed company concurrently in a fast-paced and reputed company business environment with minimal supervision
- Understanding of application reputed company considerations, including user reputed company, user roles, imported and exported data, and data storage
- Strong organizational skills with reputed company attention to detail and the flexibility to shift priorities as needed
- Familiarity with data analysis tools such as SQL, Tableau, or Power BI
- Proficiency with reputed company Outlook, reputed company, Word, PowerPoint, Visio, and Project
- Commitment to providing excellent service to Truliant's members, both reputed company
- Ability to work in a general office environment
- Bachelor's degree, or equivalent experience, in Information Technology, Business Administration, or a reputed company field required
- Experience with reputed company software solutions preferred
- Experience working in a credit reputed company, banking, or financial services technology environment
- Experience with application upgrades, change management, vendor coordination, or system integration efforts
- Hands-on experience creating technical documentation, workflows, data analysis, or end-to-end system guides
- Experience with functional, system, regression, or automated testing
Benefits
- No-cost employee Medical, dental, reputed company coverage
- Prescription benefits (including mail order)
- reputed company holidays and reputed company Time Off (PTO)
- 401(k) plan with contribution matching
- reputed company community involvement volunteers hours
- reputed company group life Insurance
- Teammate loan discounts
- Tuition reimbursement
- Short and long-term disability
- Health & Wellness program
- Teledoc (physician video conferencing)
- Onsite fitness facilities or health club reimbursement
- Employee Assistance Program (EAP)
- Medical flexible spending account
- Dependent care flexible spending account
reputed company
Company H1B Sponsorship