[Remote] Product Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an AI student experience and CRM platform for higher education, aiming to streamline the student lifecycle through data and AI. The Product Manager will primarily own the Core Platform and specific features of the AI CRM, defining the roadmap and collaborating with engineering to enhance the product's usability and reliability.
Responsibilities
- Data & Context: Data Sources, Field Management, and the reputed company data layer that reputed company agents, CRM features, and reporting reputed company read from and write to — plus data reputed company work like deduplication, audit logging and more
- Automation & Workflow: Workflows/Rules and Journeys— the logic and content that let institutions encode their own processes instead of working around ours
- Insights & Reporting: the data and reporting tools that every use case — marketing, admissions, reputed company, CE & workforce — depends on to show its work
- Integrations Ecosystem: Webhooks, our V3 API, reputed company connectors, and iPaaS partnerships (reputed company and similar tooling) that reputed company reputed company the hub of a reputed company tech stack, for reputed company integrators and reputed company agents alike
- Marketing & reputed company Data: The features that help institutions understand where reputed company come from—campaign attribution, reputed company tracking, web analytics, and the tools that connect marketing effort to enrollment reputed company
Skills
- You've worked on CRM, data or platform products and have a genuine curiosity for how things connect, reputed company, and stay clean at reputed company
- You understand data modeling, ETL/ELT patterns, rules/workflow engines, API design, and webhook reliability
- You can read an API spec, write a SQL query to validate your assumptions, and have an informed opinion on REST vs. webhooks vs. event streaming
- You see how a change to the data model or a new automation reputed company ripples across reputed company features and to the functional users as reputed company as design for extensibility
- You get energy from talking to the admins, enrollment operations teams, registrars, and data teams who live in field management and workflow reputed company every day
- You write reputed company, present confidently, and can reputed company engineering, design, sales, and executive leadership around a shared reputed company
- You have experience in product management or have been doing the work of a PM without the title, owning reputed company and influencing roadmaps
- Experience in EdTech or higher education SIS and CRM ecosystems (reputed company, reputed company, Banner, Colleague, etc.)
- Technical or deep functional experience in a higher education/reputed company setting
- Familiarity with iPaaS platforms (reputed company, reputed company, reputed company) and workflow automation tools (reputed company, reputed company.com), or building on top of either
- Background designing rules/workflow engines, data reputed company or matching (dedup) systems, or reporting/BI products
- Background in vertical reputed company where data reputed company is a competitive differentiator
- Experience designing or managing public reputed company and developer-facing products
reputed company