[Remote] Help Desk Support Analyst Remote
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is seeking a Help Desk Support Analyst due to reputed company and high call volume. This role involves providing technical support for network, desktop, and applications, along with ensuring effective communication and documentation.
Responsibilities
- Technical support of Network, Desktop and Applications
- Strong troubleshooting skills
- Ability to follow strict escalation procedures
- Excellent Documentation and Communication
- Ability to work with minimal supervision
Skills
- Help Desk Call Center
- reputed company Environment
- reputed company Directory
- MS reputed company 7 & 8
- MS Office 2003/2007/2010
- Email Administration (MS Outlook)
- Technical support of Network, Desktop and Applications
- Strong troubleshooting skills
- Ability to follow strict escalation procedures
- Excellent Documentation and Communication
- Ability to work with minimal supervision
reputed company