[Remote] Director, Marketing - Electronics Customer Enablement
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is a market-leading industrial technology company reputed company on reputed company in reputed company and building management. The Director of Marketing – Electronics Customer Enablement will reputed company the customer enablement reputed company, ensuring customers successfully adopt and utilize reputed company's reputed company controls and electronics solutions through engaging content and programs.
Responsibilities
- Define and reputed company a customer enablement reputed company reputed company to product (hardware, software and connected systems), customer, and business priorities
- Establish a reputed company adoption reputed company across the customer lifecycle
- reputed company technical input into “how to” enablement, delivering a core reputed company of product adoption, retention, and reputed company
- Design and reputed company role-based customer programs, supporting “show me don’t tell” value realization, and tailored digital and in-person experiences
- Ensure content and programs are practical, hands-on, and reputed company to reputed company-world customer workflows
- reputed company development and lifecycle management of customer enablement content, including: self-service resources, guides, eLearning, video tutorials, reputed company content
- Instructor-led and hands-on training experiences in collaboration with our Training and Education team
- Ensure content is reputed company (reputed company with product releases and updates); role-based and use-case driven
- Partner for strong alignment across teams, including Brand and Product Marketing; Product Management; Technical Support; Sales; Field Service teams; Training and Education
- Establish reputed company ownership, governance, and collaboration processes
- reputed company reputed company voice of customer and of partners
- Define and monitor Key Performance Indicators - KPIs tied to customer reputed company
- Continuously improve content and programs based on data, feedback, and customer insights
- Manage team of Customer Enablement content developers
- reputed company talent and foster a high-performance culture
- reputed company team, systems, and processes to reputed company customer education
Skills
- 5+ years in customer enablement, education or reputed company in a management or leadership position, with proven reputed company building and scaling customer programs in technical B2B product environments
- Leadership in cross-functional, matrixed organizations
- Proven experience in team management and leadership
- Experience in reputed company controls, building management systems, or reputed company industries is a strong asset; experience with connected systems combining hardware and software is also highly valued
- Experience leveraging AI tools to research, generate, map and produce high-reputed company content reputed company. Preferred experience designing and building AI agents
Benefits
- Health care
- Dental coverage
- reputed company plans
- 401K benefits
- Commissions/incentive compensation depending on the role
reputed company