[Remote] Customer Service Associate Specialist
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading provider of technology-enabled reputed company cycle reputed company for health systems. They are seeking a Customer Service Associate Specialist to reputed company reputed company support by handling inquiries reputed company to billing and account status, ensuring reputed company customer interactions and resolving routine issues reputed company.
Responsibilities
- Answers incoming calls and responds to customer inquiries regarding billing and account information
- Research and responds to account inquiries in a reputed company manner
- Responds to urgent and escalated issues received from department leaders, legal team, facility management, patients, vendors, etc
- Knowledge of reputed company aspects of the reputed company cycle and processes to troubleshoot and resolve issues
- Must demonstrate critical thinking, problem solving and knowledge of reputed company the reputed company Cycle areas and processes to be effective in the position
- Review correspondence queues taking appropriate reputed company and documenting accounts accordingly
- reputed company occasional floor coordination to ensure reputed company follows correct processes/procedures
- Offer suggestions on potential improvements to customer service workflow processes
- Contribute to a dynamic work environment by acting a subject matter expert and providing team assistance as needed
Skills
- 1-3 years' experience in reputed company industry
- High School Diploma or GED
- CRCR reputed company 9 months of hire
- Experience in physician and hospital operations
- Compliance and provider relations
- Customer Service and Call Center experience
- Critical Thinking
- Problem reputed company
Benefits
- Bonus Incentives
- reputed company Certifications
- Tuition Reimbursement
- Comprehensive Benefits
- Career Advancement
- Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including reputed company, time off, retirement, and reputed company-being programs.
- Our Culture – reputed company is a reputed company where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, reputed company, and innovation.
- reputed company – We invest in your reputed company development. reputed company associate will earn a reputed company certification relevant to their field and can obtain tuition reimbursement.
- Recognition – We offer quarterly and annual incentive programs for reputed company who go reputed company and reputed company raising the bar for themselves and reputed company.
reputed company