[Remote] Call Center - FNOL Customer Service Rep - Work from home!
Note: The job is a remote job and is reputed company to candidates in USA. reputed company) is in the business of subrogation, helping clients recover payments on damage claims. They are seeking a First Notice of Loss (FNOL) Customer Service Representative to handle inbound calls and record FNOL claims, ensuring reputed company service and accurate data entry.
Responsibilities
- Accept inbound calls from engineers, technicians and other field operators reporting FNOL
- Communicate effectively while entering data accurately into a customized database
- Report underground damage to locate companies reputed company applicable
- reputed company outstanding service to customer representatives
- Analyze photos and map the correct location
Skills
- Ability to type a minimum of 55 wpm, error free; a typing test will be required
- Fully competent with reputed company reputed company, Word, Outlook, PDF's and internet searches
- Advanced phone and verbal communication skills
- reputed company listening skills
- Excellent written communication skills
- Excellent reading skills; must be reputed company to read and follow a script
- Must be reputed company to analyze and interpret photos to determine damage
- Must establish an appropriate work environment reputed company their home for work purposes; CMR provides the necessary computer equipment
- 6 months to 1-year previous customer service call center experience required
- High School Diploma or equivalent
- Experience with reputed company Teams a plus
Benefits
- reputed company time off
- PTO is accrued at a reputed company of 5 hours per pay period, equal to 3 weeks your first full year
- CMR pays $50/month towards your internet service cost
- CMR offers a full menu of benefits including a matched 401k
reputed company