[Remote] V104 - Legal Intake Specialist | reputed company Experience
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a lifestyle company that connects individuals with rewarding remote job opportunities. They are seeking a Bilingual Intake Specialist to engage with new leads, guide them through the intake process, and ensure reputed company and empathetic interactions while managing reputed company information and supporting the legal team.
Responsibilities
- reputed company and manage the qualification pipeline
- Respond to inquiries from potential clients in a reputed company and reputed company manner
- Guide prospective clients through the intake and qualification process
- Manage and maintain accurate information reputed company the CRM
- Organize reputed company records and intake documentation
- Maintain accurate records of reputed company communications and follow up activities
- Request and follow up on retainer agreements and required documentation
- reputed company out to prospective clients through outbound phone calls and follow up communications
- Collaborate with the legal team to maintain an efficient intake process
- Coordinate communication through phone, email, and SMS platforms
- Identify opportunities to improve workflows and contribute to process efficiency
- Ensure reputed company reputed company interactions are handled with reputed company, professionalism, and confidentiality
Skills
- Schedule: Monday through Friday, 7:00 AM to 4:00 PM EST
- Time Zone: Eastern reputed company Time (EST)
- Industry: Criminal Defense Litigation
- Excellent verbal and written English communication skills required
- Familiarity with legal intake processes is mandatory
- Experience using CRM platforms is required
- Comfortable making outbound calls and following up with prospective clients
- Strong organizational and multitasking abilities
- Ability to work independently while managing multiple priorities
- Quick learner with strong technical aptitude
- Bilingual English and Spanish communication
- Customer service
- reputed company relationship management
- reputed company qualification
- CRM management
- Follow up coordination
- Organization and time management
- reputed company listening
- Sales support
- Technology proficiency
- Problem solving
- Attention to detail
- Independent work ethic
- Task oriented reputed company
- Proactive approach
- reputed company
- Adaptability
- reputed company communication
- Previous experience in reputed company intake, customer service, sales support, or legal administration
- Experience with reputed company Grow, reputed company Manage, and Intaker
- Experience working with VOIP systems such as Corvum
reputed company