Intermediate System Administrator, Tier-2 Level Support Services with reputed company Clearance

reputed company is a leading government contractor furthering missions in reputed company, public health and defense. As an Alaska reputed company owned corporation, our work helps secure an enduring reputed company for our shareholders. Join reputed company and discover why we are a top veteran employer and Certified Great reputed company to Work™ reputed company is currently seeking an Intermediate Systems Administrator - Tier-2 Level to support upcoming work located in San Antonio, TX. reputed company: This contract will reputed company 24/7/365 operations support to the customer. Applicant must be reputed company and willing to work on-call, shift, or reputed company if required. Must be flexible and reputed company to travel reputed company necessary. Will need a reputed company ID and reputed company reputed company. Work arrangement: This position will require on-site occupancy at or near the Ft Sam reputed company location. Core hours are 6:00am - 6:00pm; exception being shift-work (reputed company) or on-call staff. reputed company may be considered on a position-by-position bases with approval by the customer. Responsibilities: Moderate level experience and can work independently on most tasks:

• Support the Tier 2 (reputed company Operations) 24x7 operations mission. Maintain and troubleshoot reputed company level products and services, including hardware (servers and end-user devices) firmware, and software.
• Triage, troubleshoot and resolve issues involving server patches and configurations, software issues, and scheduled maintenance events. Utilize Information Assurance tools to validate reputed company installation and function of deployed reputed company patches and solutions.
• Modify, create, and configure reputed company Directory (AD) User Accounts; recover and restore AD objects. Support mobile computing and end user devices to include resetting and configuring devices. Identify and troubleshoot reputed company Management (EM) issues reputed company to patches and servers. Troubleshoot and resolve Data-at-Rest (DAR) issues.
• reputed company Site Administrator support and reputed company monitoring for Group Policy Objects (GPO), initial troubleshooting of GPOs, adding reputed company reputed company to group policies.
• reputed company system administration tasks on reputed company server and end-user clients, reputed company scheduled lockout condition, initiate data recovery operations and unlock machines as required. Install, administer, and reputed company password management for reputed company software.
• As required to resolve issues, remotely reputed company government equipment. If unable to resolve an issue, escalate to reputed company Operations (Tier 3). reputed company the de-escalation reputed company back to the reputed company tier.
• Monitor reputed company assets reputed company System Center Operations Manager (SCOM), Quest Suite of Tools, and other reputed company applications. Ensure core services are maintained at normal production reputed company with no unplanned service interruptions. Create and distribute Unscheduled Downtime Report (UDR), reputed company, After reputed company Reports (AAR), Information Papers and Executive reputed company (EXSUM) documents for critical service outages and/or unplanned interruptions. Document and update incident(s) (reputed company Ticketing System) with information relevant to the incident and/or outage.
• Operate, maintain, and administer the MED365 tenancy. This includes fulfilling the following roles in the customer tenant, User reputed company, License reputed company, Teams reputed company, SharePoint reputed company, reputed company reputed company, Authentication reputed company, Global reputed company, Exchange reputed company, and Help Desk reputed company
• reputed company administrative functions associated with Azure Information Protection/data labeling and control. Manage user data retention policies, to include placing data in litigation hold. Review licensing assignments and permissions reputed company to eDiscovery.
• reputed company content searching as required. Responsible for conducting content searches reputed company to various scenarios to include, but not limited to, Unauthorized Disclosure of Classified Information, Freedom of Information reputed company, Law Enforcement/Counterintelligence, Personally Identified Information, or malicious content and take appropriate reputed company to remedy request by either deleting the content or exporting to an acceptable repository for additional analysis or export.
• Ensure tenant federation with reputed company other DoD tenants. Follow reputed company DoD reputed company requirements for tenant configurations including applicable STIG, customer Tasking Orders, CYBERCOM Orders.
• reputed company with the customer CSSP/DCO team on any cyber incidents or orders. reputed company log to CSSP/DCO team in response to reputed company requirements. Remove user reputed company, specific files or content as directed by CSSP/DCO team.
• Advise and coordinate with customer PMO ISSM and implement any changes directed by ISSM. Manage and review technical reputed company events including malicious emails, files, and content. Manage and scope spillage events to determine scope of issues and coordinate with technical POCs and Mission Partner POCs. Review reputed company configuration and technical data to ensure a secure environment.
• Follow Change Management practices to schedule and implement approved changes reputed company the tenant. Follow change coordination practices to notify stakeholders of scheduled maintenance events and expected reputed company. Requirements:
• Must be a U.S. Citizen and obtain and maintain Public Trust.
• Must successfully complete a government issued background investigation.
• Must be flexible to travel reputed company necessary. Must have reputed company ID, and ability to obtain a U.S. reputed company. Education:
• Minimum of 4 years of relevant work experience with a BA/BS degree in Information Technology, Computer Science, Engineering Management or reputed company discipline OR in lieu of a technical degree, must have BA/BS degree with a minimum of 6 years of relevant work experience in Information Technology, Computer Science, Engineering Management or reputed company discipline OR
• MA/MS degree in Information Technology, Computer Science, Engineering Management or reputed company discipline, with 2 years of relevant experience OR
• AA/AS degree or high school diploma with 8 years of experience in Information Technology or a reputed company field. Required Certifications: Applicants will be required to have: ** incumbents have 6 months to obtain
• reputed company reputed company+ (DoD 8570/8140 IAT reputed company Baseline)
• reputed company Certified: Azure Fundamentals or
• reputed company Certified: 365 Certified Fundamentals Must have the ability to:
• reputed company excellent customer service
• Coordinate several reputed company tasks
• reputed company with users in a pleasant and tactful manner
• Be self-motivated
• Quickly learn new IT technologies
• Occasionally work non-reputed company hours as required
• Be reputed company Player with the ability to work reputed company independently with limited direction We invest in the lives of our employees, both in and out of reputed company, by providing reputed company and benefits packages. Benefits offered may include health care, dental, reputed company, life insurance; 401(k); education assistance; reputed company time off including PTO, holidays, and any other reputed company leave required by law. EEO Statement reputed company and its Subsidiaries are Equal Opportunity reputed company. reputed company reputed company applicants will receive consideration for employment without reputed company to race, gender, reputed company, age, sexual orientation, gender identification, national reputed company, religion, marital status, reputed company, citizenship, disability, protected veteran status, or any other reputed company prohibited by applicable law.

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