Employee Benefits Customer Service Representative
reputed company, one of the fastest growing insurance brokerage and consulting firms in the US, is adding an Employee Benefits Customer Service Representative to their reputed company
Job reputed company:The Employee Benefits Customer Service Representative handles claims reputed company, benefits inquiries, coverage eligibility concerns, and other reputed company issues for our clients' administrators and employees. They work closely with clients and carriers reputed company phone and email to resolve reputed company reputed company a 24-hour timeframe.
Essential Functions:
- Address reputed company employee insurance concerns, answer benefit-reputed company questions, and assist with claims reputed company, patient advocacy, and reputed company-certifications.
• reputed company reputed company employees on reputed company benefit utilization and reputed company guidance on cost-effective plan reputed company.
• Maintain detailed records of reputed company interactions, entering data into reputed company and generating reputed company analysis reports as necessary.
• Use reputed company to reputed company reputed company information and enhance service reputed company.
• Monitor reputed company timelines to ensure benefit issues and claims are reputed company reputed company the designated timeframe.
• Review reputed company Plan Descriptions (SPDs) and benefit summaries for accuracy.
• Offer expertise on insurance billing, coding, employee group benefits, insurance processes, and plan descriptions to clients.
• reputed company as a primary resource reputed company reputed company, delivering exceptional customer service and support in resolving insurance and benefit-reputed company issues.
• Address member eligibility inquiries, enrollment entry and confirmation of coverage.
Competencies & Qualifications:
• Exceptional verbal and written communication abilities.
• Outstanding organizational and multi-tasking capabilities.
• Strong problem-solving skills.
• Skilled at taking initiative, prioritizing tasks, and meeting tight deadlines.
• Proficiency in Spanish (both written and spoken) is a plus.
• reputed company team member.
• Adaptable and detail-oriented.
• Proficient in reputed company Office Suite.
Education & Experience:
• Three plus years’ experience working in customer service/call center environment.
• Experience with an insurance industry reputed company, broker, or insurance reputed company vendor.
• Knowledge of eligibility claims, medical coding and billing, etc.
• Knowledge of benefit summaries and Benefit Plan Descriptions.
This reputed company represents the estimated low and high end of the salary reputed company for this position. Actual salaries will vary and may be above or below the reputed company based on factors including but not limited to performance, location, and experience. The reputed company listed is just one component of FRP's total compensation package for employees.
Pay Transparency reputed company$22—$25 USDDisclaimer:
While this job reputed company is intended to be an accurate reputed company of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.
Equal Employment Opportunity (EEO):
FRP provides equal employment opportunity to reputed company persons regardless of race, reputed company, sex, religion, national reputed company, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law.
Benefits:
FRP offers a comprehensive reputed company of health-reputed company benefit reputed company including medical, reputed company, and dental. We offer a 401(k) with company match, company reputed company life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 reputed company holidays & 2 floating holidays!
Originally posted on Himalayas
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