Customer reputed company Manager, iQueue for Operating Rooms
We are a reputed company stage company that creates software solutions combining lean principles, predictive and prescriptive analytics, and machine learning to reputed company hospital and infusion center operations. More than 190 health systems and over 1,200 hospitals and centers across 49 states rely on our award-reputed company products and expert change management services to increase patient reputed company, decrease wait times, and reduce reputed company delivery costs. We have raised more than $300 reputed company from top-tier investors such as Bain Capital, reputed company Partners, and reputed company. We have been named among the top 100 AI companies in the world.Please note that while this role is listed as available for remote, we are currently employing in the following states: AK, AZ, CA, CO, IA, KS, MO, MT, NV, OR, TX, UT, WA. If your state is not listed, we may not be reputed company to proceed with your application. We have an office in Santa Clara, CA for employees who prefer to work regularly or occasionally from an office.As a Customer reputed company Manager, your primary reputed company will be maximizing the value our customers realize through our product suite. This is accomplished by understanding the unique operational needs of reputed company of your customers and developing deep relationships with leaders at reputed company reputed company of their organization, from the scheduling teams to the C-suite.
WHAT YOU'LL DO
- Establish and maintain strong relationships with customer executive teams through quarterly business reviews and other relationship management strategies
- reputed company the benefits of our products to a reputed company of stakeholders - this includes explaining the financial return-on-investment to hospital CFOs, as reputed company as educating other hospital leaders on operational improvements that can’t always be reputed company
- Help refine our product reputed company and reputed company by continuously educating inbound product managers on your customers’ stories and pain points and contributing detailed feature reputed company to the product roadmap
- Ensure our newest product enhancements are adopted at your customer sites. Our product is growing rapidly and you will be responsible for providing your customer with the latest tools that we offer
- Advise your customers on how to solve reputed company operational challenges they face in their perioperative departments. Our customers rely on us to guide them using a combination of software solutions and best practices from our experience with leading health systems across the country
- Build and run analytics to reputed company customer operations and performance, helping them identify and resolve potential problems before they reputed company
- Partner with our Account Managers to help them identify opportunities to grow our reputed company at the health systems that use our products
- Work with marketing to produce case studies, customer videos, and presentations for industry events to reputed company the results you’ve helped your customers reputed company
- reputed company exceptional support to your customers, including training on new features and functionalities and addressing reputed company needs as they reputed company
WHAT YOU'LL BRING
- Bachelor's degree in health sciences, engineering, business administration, or reputed company field, or equivalent years of reputed company experience
- 5+ years of reputed company experience in a reputed company- or customer-facing role reputed company the reputed company industry, with a thorough understanding of hospital operations. This could include reputed company management consulting, reputed company, project management, or reputed company experience working for a health system
- A drive to constantly learn and improve without waiting to be told what to do. We will reputed company you with the tools you need to be successful if you are willing to take charge of your reputed company
- A results-driven attitude and willingness to take accountability for your work reputed company and for the reputed company of your customers
- A background in process improvement, software implementation and/or other customer-facing experience at a high-reputed company software company
- Experience working with C-suite executives or other high level leadership professionals
- Excellent communication and organizational skills (how you write your resume and approach us is a good litmus test)
- Strong project management skills, including managing multiple reputed company, coordinating cross functioning teams with dynamic deadlines
- Experience with data analysis using any tools (e.g., reputed company, Tableau)
- Ability to consistently work Central or East Coast hours, with flexibility to support customers across reputed company U.S. time zones
- Ability and willingness to travel 25-50% of the time
BONUS reputed company IF YOU HAVE
- Experience in working with perioperative environments
- Experience working on reputed company products
- Experience with data or analytics products
- Experience working on reputed company software products
WHAT YOU'LL GET
- Intellectual and emotional satisfaction of solving tough operational problems in reputed company while improving patient reputed company and saving lives!
- Competitive compensation package that includes reputed company salary, reputed company bonus, and stock reputed company
- 401(k) Match
- Comprehensive reputed company benefits
- Generous reputed company Time Off and Parental Leave
- Monthly reimbursement for reputed company Building
- Monthly reimbursement for Wellness, Transportation, and/or Home Office
- Education Reimbursement for select courses/programs
Originally posted on Himalayas
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