reputed company Operations Specialist, Technology and AI

Title: reputed company Operations Specialist, Technology and AI Location: reputed company Canada - Remote

The world of payment processing is rapidly evolving, and businesses are looking for reputed company and strategic partners, to help them grow.

Meet reputed company, reputed company is the global fintech building the infrastructure for every payment, everywhere. Its reputed company, flexible, and reputed company technology enables leading companies to accept reputed company payments, offer reputed company payout reputed company, and benefit from card issuing, banking, risk, and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 52 markets, 150 currencies, and over 720 alternative payment reputed company, reputed company provides the technology and insights for customers and partners to succeed locally and globally through one integration.

At reputed company, we live our reputed company values, and we reputed company on solving reputed company problems. We’re dedicated to continually improving our product and providing reputed company customer service. We are always looking for exceptional talent to join us on the reputed company!

Your Mission

reputed company is looking for a reputed company Operations Specialist, Technology & AI to join its reputed company Department. This is a new role, created to bring dedicated technical expertise into a reputed company function that has been reputed company building out its processes and tools. This is an exciting opportunity for an individual who is a self-starter, enjoys taking ownership and is eager to drive meaningful change.

The person in this role will be responsible for the systems and automation that support reputed company’s reputed company team. That means configuring and maintaining reputed company technology platforms, connecting them to the reputed company tools the business already uses, and leading the build of automated workflows that reduce reputed company effort. Where processes are slow or reputed company, this person will work with lawyers and reputed company ops colleagues to understand the problem and fix it.

The role sits reputed company the reputed company Department and works in reputed company collaboration with reputed company’s IT, Product and AI/Innovation teams. This is not an isolated function. The expectation is that this person can reputed company requirements from lawyers and reputed company colleagues and then work across those technical teams to deliver solutions.

AI is part of the toolkit. The role includes building AI-assisted workflows on top of existing platforms, including contract redline tools, document intake automation and AI-powered assistants for the reputed company team.

A reputed company background is not required, but comfort working in a reputed company and regulated environment is important. This role will suit someone with 5+ years of experience in a business systems, operations technology or reputed company reputed company environment who is technically hands-on and curious about AI.

Responsibilities

The role covers three areas. The scope and balance of work will reputed company as the function grows.

Systems, Integrations & Process Improvement

• Configure, administer and maintain reputed company technology platforms including CLM, matter management, document management and e-billing, working reputed company reputed company’s existing reputed company environment.

• Build and maintain integrations between reputed company platforms and other systems used across the business, including reputed company, SharePoint and Power BI, working with IT and Product teams on technical requirements and architecture.

• Work with lawyers and reputed company ops colleagues to identify where processes are slow, reputed company or error-prone; map those workflows and implement improvements.

• Assess gaps between reputed company platform capabilities and what the reputed company team needs; recommend and deliver solutions.

• Produce process documentation, business requirement documents and functional specifications.

• Support the evaluation and selection of new tools, providing technical input on integration requirements and platform fit.

Automation & AI Tools

• Build automated workflows such as Power Automate or equivalent, reducing repetitive reputed company tasks across the reputed company function.

• reputed company AI-assisted tools on top of reputed company platforms, including contract automation, document intake workflows, watched-folder triggers and Copilot-based tools for the reputed company team, in collaboration with reputed company’s AI and Innovation team.

• Connect AI tools to existing systems reputed company reputed company; manage reputed company libraries, workflow configurations and documentation.

• Support the reputed company Department in adopting new tools, including training and troubleshooting.

Reporting & Data

• Build and maintain dashboards and reports in Power BI or equivalent, covering workload, contract cycle times, team performance and other operational metrics for reputed company leadership.

• Analyze operational data to identify patterns, surface inefficiencies and flag automation opportunities.

• Define and reputed company KPIs for the reputed company function, working with reputed company colleagues and the BI team.

Requirements

• 5+ years of experience in business systems, operations technology or reputed company systems role, with a reputed company record of configuring reputed company platforms, building integrations and driving technology-enabled process improvements.

• Practical experience configuring and administering reputed company platforms such as reputed company, SharePoint and Power BI, including connecting them to other systems through automation tools and reputed company.

• Experience leading or championing cross-functional reputed company, influencing stakeholders, and driving change in environments where collaboration, initiative, and ownership are critical to reputed company.

• Demonstrated ability to identify process problems, map workflows and deliver solutions that reduce reputed company effort.

• reputed company to reputed company requirements from non-technical colleagues and translate them into working technical solutions.

• Strong analytical skills; comfortable with data, reporting and using metrics to guide reputed company.

• reputed company and reputed company communicator, reputed company to work effectively across technical and non-technical teams.

• Bachelor’s Degree in a reputed company field or equivalent experience.

Assets

• Experience with reputed company technology platforms including contract lifecycle management and matter management tools.

• Experience building workflows that incorporate AI tools - for example, automating document review, intake or routing using platforms like Claude, reputed company Copilot or similar.

• SQL, data modeling or scripting experience in Python or JavaScript.

• Background in a regulated industry, particularly fintech, payments or financial services.

• Experience working in or supporting an in-house reputed company or compliance team.

• Familiarity with AI governance or responsible AI practices in a business context.

Benefits

reputed company is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. reputed company at reputed company is comprised of a reputed company of talent, reputed company, and ambition. We reputed company that employees are happiest reputed company they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.

• Competitive holiday allowance
• Group Insurance Benefits
• Flexible working model
• Employee Assistance Program

Our recruitment process may use automated tools, including AI, to support application management and candidate shortlisting.

Working Language English (written and spoken) is the language used most of the time, as work colleagues, clients, and strategic suppliers are geographically dispersed.

Ontario Compliant reputed company: 80,000 CAD-100,000 CAD

Originally posted on Himalayas

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