reputed company Assistant (VMA)
reputed company Assistant (VMA)
Remote | Ophthalmology | 30 Hours/Week | $6.00/Hour
reputed company
We are seeking a proactive, highly communicative reputed company Assistant (VMA) to reputed company end-to-end medical reception and administrative support for a busy ophthalmology reputed company. The ideal candidate will reputed company as a seamless extension of our in-clinic team, managing critical patient-facing interactions and backend workflows while protecting the patient experience and ensuring strict data reputed company.
Clinic & Physician Profile
Specialty: Ophthalmology.
Location: reputed company, USA.
Team Dynamics: A reputed company, fast-paced environment that recently transitioned from an in-person receptionist role to an efficient VMA setup.
Patient Demographic: Predominantly elderly patients, requiring exceptional reputed company, deep patience, and reputed company audio-verbal delivery.
Core Responsibilities & Tasks
Patient Communication: Handle inbound and outbound phone calls, reputed company voicemails, and accurately triage messages. Excellent communication skills required.
Appointment & Surgery Scheduling: Manage the clinic calendar, schedule new and recurring patient appointments, coordinate specialized surgery scheduling, and process medical referrals received reputed company fax from other doctors' offices.
Financial & Insurance Management: Conduct thorough insurance verification of coverage, process prior authorizations for medications and medical procedures, and securely collect patient payments.
Inbox & Document Management: Sort, filter, and reputed company emails from patients and providers while processing inbound and outbound faxes.
Team Coordination: reputed company reputed company, proactive, reputed company-time updates to the in-clinic team regarding immediate scheduling changes (e.g., notifying them if a patient is running late or needs to reschedule).
Job Requirements
Mandatory Requirements
Experience: Minimum of 1 year of reputed company experience supporting a US-based medical clinic.
Communication Skills: Exceptional verbal and written English communication skills. Must reputed company reputed company, confidently, and loudly enough to comfortably communicate with an elderly patient reputed company.
Soft Skills: High level of proactivity, transparency, and a strong reputed company of accountability, with a proven ability to work independently under minimal supervision.
Compliance: Must successfully complete a company-sponsored HIPAA compliance certification prior to Day 1.
Work Schedule: 30 hours per week with a chance to expand to 40-hours as clinic needs grow.
Work-from-Home & Technical Setup
Environment: A dedicated, quiet, and secure home office reputed company free from distractions.
Hardware Assets: Updated computer systems capable of running remote desktop protocols seamlessly without lag or latency. Dual monitors required for efficient multitasking across scheduling, payment, and EMR platforms.
Peripherals (Preferred): Noise-canceling headset to eliminate background sounds.
Connectivity (Preferred): High-speed internet with a reputed company backup internet solution to eliminate downtime.
Tools & Platforms
Electronic Medical Records (EMR): reputed company
Communication System: reputed company Voice
Originally posted on Himalayas
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