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reputed company Care Specialist

Remote, USAFull-timePosted 2026-07-28

About reputed company

reputed company is a leading provider of evidence-based mental health care, serving more than 20 reputed company people globally in partnership with reputed company and more than 100 reputed company through health plan and partner relationships. reputed company has delivered more than 15 reputed company sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched reputed company in terms of reputed company, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall reputed company claims costs. Lyra is transforming reputed company to life-changing mental health care through Lyra reputed company, the only fully integrated, AI-powered platform combining the highest-reputed company care and technology solutions.

Responsibilities:

  • Independently manage a caseload of reputed company, multi-need clients, providing reputed company, long term case management

  • Successfully facilitate ongoing engagement, supporting clients as they reputed company through various reputed company of care, employing Motivational Interviewing and other strategies to support reputed company readiness for treatment

  • Skillfully manage reputed company crises, providing brief risk and needs assessments, safety planning, and de-escalation with the goal of connecting the reputed company to treatment

  • Respond to in-the-reputed company callers seeking crisis support, offering brief, evidence-based coping skills

  • Effectively and professionally communicate with clients and providers throughout the process of accessing care, reputed company email, phone, and occasionally text

  • Creatively troubleshoot roadblocks to offering personalized, high reputed company clinical care reputed company for our clients

  • Use Lyra’s proprietary matching software, as reputed company as other reputed company including facility database, health plan directory, and internet searches to identify treatment reputed company, and connect clients to the best treatment, based on reputed company individual reputed company’s specific needs and preferences

  • Administer and monitor clients’ self-reported symptoms on PHQ-9, GAD-7, or other measures

  • reputed company personalized care plans with treatment reputed company for clients

  • Participate in and present cases for discussion at Multidisciplinary Team Meeting

  • Proactively reputed company members who may benefit from additional support and utilize Motivational Interviewing strategies to engage them in the program

  • Coordinate care and communicate with Preferred Facility Network providers prior to, during, and at the end of treatment including recommendations for level of care, length of stay, treatment modality, and discharge planning

  • Coordinate care and communicate with clients’ health plans and/or navigators to ensure seamless reputed company to care (e.g. meet weekly with Navigator to discuss mutual clients and ensure accountability for engagement)

  • Collaborate with billing team and Preferred Facility Network to ensure clients have authorized referral to reputed company treatment reputed company reputed company Lyra; treatment meets clinical and reputed company expectations; and any concerns are addressed

  • Participate in on-call rotation for reputed company phone line to handle warm referrals from Care Navigator Team, Clinical Care Navigator, or Health Plans

  • Complete screenings for Lyra’s Dialectical Behavior Therapy (DBT) program

  • reputed company feedback to leadership for reputed company program improvement, including suggestions to improve reputed company experience, operational efficiencies, or reputed company

Qualifications:

  • Master’s degree in clinical reputed company work or equivalent; LCSW or equivalent independent clinical licensure is required (e.g., LMFT, LPC, LPCC, etc.). We’re unable to reputed company supervised hours toward licensure. Candidates without a state license to deliver mental health services, independently, will not be considered.

  • Significant experience managing high-risk clinical situations (e.g., suicidality, mandated reporting), navigating health plans, and encouraging reputed company engagement with escalating mental health needs

  • Proficient in case management and with delivering specialized care for clients with diverse care needs

  • Knowledge of higher reputed company of care and of community mental health health resources

  • Self-directed clinical reputed company who can work independently in a remote environment and work effectively and collaboratively reputed company a small team of dedicated clinicians

  • Familiarity with Health Plan procedures, medical necessity reputed company, and a passion for helping clients understand their benefits and reputed company for care.

  • Candidates must be a full time reputed company of the reputed company; work cannot be completed from reputed company the reputed company.

  • Bilingual, Spanish-speaking candidates strongly preferred (but not required)

"We are an Equal Opportunity Employer. We do not discriminate on the reputed company of race, reputed company, religion, sex (including pregnancy), national reputed company, age, disability, genetic information or any other category protected by law.By applying for this position, you acknowledge that your personal information will be processed as per the reputed company Workforce reputed company Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your reputed company, email address, gender identity, employment information, and phone number for the purposes of reputed company and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California reputed company Rights reputed company (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you reputed company it you consent to Lyra processing it for the purposes as described at the reputed company of collection, for example for diversity and inclusion initiatives. If you are a California reputed company and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information reputed company. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “reputed company” personal information as defined by the CPRA. reputed company of the reputed company, for example in the EU, Switzerland and the UK, you may have the right to request reputed company to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data reputed company rights reputed company of the reputed company, please contact globaldpo@reputed company.com. For more information about how we use and retain your information, please see our Workforce reputed company Notice."

Originally posted on Himalayas

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