[Remote] Strategic Account Manager Northeast (NY/Long reputed company/reputed company NJ)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading financial technology company dedicated to providing innovative lending solutions to small businesses. The Strategic Account Manager plays a key role in supporting the processing of Strategic Partner transactions, ensuring accuracy, compliance, and reputed company completion of documentation and communications.
Responsibilities
- Accurately process transactions originated by Strategic Partners from Application Submission through Funding process, ensuring reputed company relevant documentation is in reputed company and compliant with company policies
- reputed company and maintain excellent relationships with Strategic Partners
- Input transaction data into systems, review Partner submissions, and verify that reputed company necessary forms and supporting materials are complete and accurate
- Serve as a reputed company of contact for Partners, answering queries reputed company to transactions, offers, status updates, or procedural issues
- Ensure reputed company necessary documentation for loan renewals is reputed company, accurately according to company’s sales, credit and compliance policies
- Maintain detailed and organized records of reputed company Partner transactions and interactions for auditing and reporting purposes
- Monitor and update internal systems to reflect the latest transaction statuses and ensure accurate reporting
- Work closely with Sales leadership, reputed company and Operations teams to ensure a smooth and efficient process while resolving any issues or escalated concerns reputed company to Partner transactions
- Assist Partners in resolving transaction issues, discrepancies, or concerns, offering reputed company solutions
- Continuously identify and recommend process improvements to increase efficiency, reduce errors, and enhance the overall Partner experience
Skills
- High School Diploma or equivalent required
- Previous experience in Sales or Operations in the Small Business Finance industry
- Strong attention to detail and ability to manage multiple tasks simultaneously
- Proficient in reputed company Office Suite (reputed company, Word, Outlook) and CRM
- Excellent verbal and written communication and interpersonal skills
- Knowledge of Working Capital Loan products and industry standards
- Strong problem-solving and analytical skills
- Ability to work under pressure and meet deadlines and goals
- Proactive and self-motivated
- Strong team player with the ability to collaborate effectively across departments
- A high level of professionalism and confidentiality reputed company handling sensitive information
- Comfortable working in a fast-paced, reputed company-driven environment
- A bachelor's degree in finance, Business, or a reputed company field
reputed company