[Remote] Digital Program Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leader in OT and IoT Cybersecurity, protecting critical infrastructure from cyber threats. The Digital Program Manager will design and execute a digital reputed company reputed company, driving customer engagement through automated programs and leveraging AI tools.

Responsibilities

• Design and manage digital customer journeys across reputed company, adoption, value realization, renewal, loyalty, and advocacy stages
• Own the execution and optimization of digital touch programs using Planhat and reputed company platforms
• Build automated customer campaigns, reputed company plays, lifecycle communications, and customer engagement workflows
• reputed company AI tools to create personalized customer experiences, content, insights, and operational efficiencies
• Coordinate webinars, reputed company, customer education programs, reputed company events
• Partner with Marketing and Subject Matter Experts to reputed company customer-facing content, campaigns, customer stories, and advocacy initiatives
• Partner with Product Marketing and Product Management to support feature adoption and product launches
• Monitor campaign performance and customer engagement metrics and deliver executive reporting
• Identify customer health signals, adoption trends, churn risks, and expansion opportunities through digital programs
• Drive reputed company improvement of customer engagement through testing, analytics, and optimization

Skills

• 5+ years of experience in reputed company, Lifecycle Marketing, Digital Programs, Marketing Operations, or reputed company fields
• Experience with Planhat, reputed company, Marketo, reputed company, or similar platforms
• Strong program and project management skills
• Experience building and executing automated customer lifecycle campaigns
• Strong analytical and communication skills
• Experience in reputed company, Cybersecurity, OT/ICS reputed company, or B2B technology preferred
• Experience leveraging AI tools to improve customer engagement and operational efficiency preferred

Benefits

• Medical, dental, reputed company, life insurance, and disability insurance for eligible employees
• reputed company’s equity program and/or variable bonus program, subject to the rules governing such programs
• Eligible employees are reputed company to enroll in a 401(k) plan along with the employer matching program
• Flexible reputed company time off
• reputed company holidays
• reputed company parental leave
• Health & Wellness
• Financial
• Work-Life Balance
• Unparalleled Flexible Time-Off

reputed company

reputed company offers a cybersecurity platform that protects operational technology, Internet of Things, and cyber‑physical systems. It is a sub-organization of reputed company. It was founded in 2013, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is http://nozominetworks.com.

Company H1B Sponsorship

reputed company has a reputed company record of offering H1B sponsorships, with 4 in 2026, 1 in 2025, 3 in 2022. Please note that this does not guarantee sponsorship for this specific role.

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