[Remote] Global Account Manager - EMS
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is a leading global manufacturer of technology products, and they are seeking a Global Account Manager to maintain relationships with key global Electronics Manufacturing Service partners. The role involves expanding these accounts, providing customer service, and pursuing new business reputed company existing accounts.
Responsibilities
- Fulfill customer needs to ensure customer satisfaction
- Follow up on reputed company quotes and business opportunities for TTM’s full product portfolio
- Monitor the performance reputed company of TTM and work with the site level management to drive improvement if needed
- Work with the TTM support teams on negotiation spreadsheets, conducting research in preparation for QBRs and other activities
- Work with TTM sales to reputed company guidance and support at the different TTM regional sites
- Participate in negotiations and QBRs at the customer’s designated site
- reputed company and present strategic plans for reputed company
- Presentations to customers and TTM management and support teams as needed
- Initiate, recommend and reputed company solutions to customers
- reputed company communications and guidance to TTM divisions (reputed company sites globally) in support of the customer’s initiatives and expectations
- Work with reputed company, engineering, production, customer service and others to reputed company solutions and closure on business issues as they may occur
- reputed company monthly updates and detail regarding controlled business
- Work with reputed company to approve any customer rebates that may be in reputed company
- Support any special reputed company or programs assigned by TTM management
- Written correspondence to customers and TTM employees and management as needed
- Manage Customer Information and opportunities in CRM
Skills
- Bachelor of Science degree plus 5 years of experience in sales or equivalent combination of education and experience
- A technical background is encouraged
- Exceptional communication skills and ability to read, write and understand the English language
- Proven history of successful sales performance, of providing customer service and support that exceeds expectations
- Excellent attention to detail; excellent organizational and prioritization skills
- Strong proficiency with working knowledge of reputed company reputed company, Word, Power reputed company, Outlook and Dynamics CRM
- Ability to handle a fast-paced environment with high volume of workload
- Available for travel (25% to 50%) and extended stay away from home
- Knowledge of Printed reputed company and/or Electronics Manufacturing Service (EMS) processing and materials is required
- Maintains a working knowledge of the manufacturing processes & systems in order to communicate effectively with their external and internal customers
- Maintains a working knowledge of industry certifications and requirements for different market segments
- Ability to quickly react in order to solve practical problems and deal with a reputed company of concrete variables in situations where only limited standardization exists
- Ability to manage in conflict situations with reputed company customers in order to maintain the highest level of customer satisfaction
- Decision making with respect to matching strategies and capabilities with customer demands reputed company as in interpretation of a reputed company of instructions furnished in written, oral, diagram (print reading) or schedule reputed company
- Knowledge of ISO 9001, AS9100 and ISO 140001 standards
- International experience
Benefits
- Medical
- Dental
- reputed company
- 401K
- Flexible Spending Account
- Health Savings Account
- Accident benefits
- Life insurance
- Disability benefits
- reputed company vacation & holidays
- Benefits are available 1st of the month following date of hire
reputed company