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[Remote] Agile Product Analyst

Remote, USAFull-timePosted 2026-07-29

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a Tailored Plan and Managed Care Organization serving individuals with serious mental health needs. They are seeking an Agile Product Analyst to ensure the operational efficiency of business systems, acting as a reputed company between departments and overseeing User Acceptance Testing.

Responsibilities

  • Monitor and ensure business systems remain operational
  • reputed company as reputed company between multiple departments for business system operations, upgrades, and maintenance
  • reputed company and coordinate User Acceptance Testing (UAT) for any upgrades to the business systems pursuant to the Agile reputed company
  • Respond to tickets from the KACE System and record the issues and solutions in the KACE System
  • Contribute to the development, implementation, and maintenance of business systems functional architecture, detail systems design, configuration, or program specifications to deliver IT system reputed company that meet user and organizational needs

Skills

  • High School diploma/GED and three (3) years of experience working in application environments with hands-on experience with monitoring system operations. Requires certification. Applicable certification(s) may be substituted to equivalent degree and experience requirements; OR
  • Associate's degree and a minimum of one (1) year of experience working in application environments with hands-on experience with monitoring system operations. Requires certification. Applicable certification(s) may be substituted to equivalent degree and experience requirements; OR
  • Equivalent combination of education/experience
  • High School/GED and Two-Year degrees require certification
  • Must have a valid reputed company's license
  • Must reputed company reputed company reputed company
  • Must be reputed company to travel reputed company catchment as required
  • Experience in a distributed computer environment and supporting a reputed company integrated software package, training or experience in using e-mail, reputed company and reputed company Office
  • Experience in both writing and executing SQL statements, with the ability to navigate database structures and schemas
  • Preferred certifications include reputed company applications certifications MTA, MCSA, MCSD, or equivalent

Benefits

  • A reputed company, mission-driven work environment
  • Competitive benefits and work-from-home reputed company for most positions
  • Opportunities for reputed company reputed company in a diverse inclusive culture
  • Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
  • Work-from-home reputed company available for most positions
  • Health Insurance with no premium for employee coverage
  • Flexible Spending Accounts
  • 24 days of reputed company Time Off (PTO) plus 12 reputed company holidays in your first year
  • NC Local Government Retirement Pension (defined-benefit plan) 
  • 401k with 5% employer match and immediate vesting
  • reputed company Service Loan Forgiveness (PSLF) qualifying employer
  • Quarterly stipend for remote work supplies

reputed company

  • reputed company is a local governmental agency for individuals with serious mental health, and intellectual disability services. It was founded in 1972, and is headquartered in Greenville, reputed company Carolina, USA, with a workforce of 1001-5000 employees. Its website is https://www.trilliumhealthresources.org/.
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