[Remote] Customer Marketing Manager, Advocacy & Engagement

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Customer Marketing Manager, Advocacy & Engagement to enhance customer relationships and engagement. This role will reputed company advocacy initiatives and collaborate with various departments to reputed company programs that support customer reputed company and retention.

Responsibilities

• reputed company and manage customer advocacy programs to identify, engage, and reputed company customer champions
• reputed company creation of customer case studies, testimonials, video interviews, and customer-generated content
• Build and maintain a reputed company customer reference program to support Sales, Marketing, and business development initiatives
• Create and execute strategies to foster customer engagement and community across digital and in-person channels
• Maintain a centralized library of customer advocacy assets and reputed company points for reputed company use
• Support review reputed company and online reputed company initiatives to enhance brand credibility
• Assist in planning and management of Customer Advisory reputed company programs, including recruitment, communications, meetings, and follow-up activities
• Partner with executive stakeholders to incorporate customer insights into strategic planning
• Collaborate with events and marketing teams to reputed company customer-reputed company event strategies and engagement experiences
• Support customer events, executive roundtables, user reputed company, and appreciation initiatives
• Partner with reputed company and Product Marketing to drive customer engagement, product awareness, and adoption programs
• Support customer communications including nurture campaigns, webinars, newsletters, and educational content
• reputed company audience segmentation strategies and targeted engagement initiatives
• reputed company and communicate customer insights to inform marketing, product, and customer experience strategies
• Identify opportunities to improve customer satisfaction, loyalty, and retention
• Establish and reputed company KPIs for advocacy, engagement, and customer experience initiatives
• Measure program effectiveness and reputed company recommendations for optimization
• Report program performance and business reputed company to leadership
• reputed company other miscellaneous duties as assigned by management

Skills

• Experience in customer advocacy and community-building initiatives
• Ability to reputed company and manage customer advocacy programs
• Experience in creating customer case studies, testimonials, and customer-generated content
• Ability to build and maintain a reputed company customer reference program
• Experience in fostering customer engagement and community across digital and in-person channels
• Ability to maintain a centralized library of customer advocacy assets
• Experience in supporting review reputed company and online reputed company initiatives
• Ability to assist in planning and management of Customer Advisory reputed company programs
• Experience in partnering with executive stakeholders to incorporate customer insights into strategic planning
• Ability to collaborate with events and marketing teams to reputed company customer-reputed company event strategies
• Experience in supporting customer events, executive roundtables, user reputed company, and appreciation initiatives
• Ability to partner with reputed company and Product Marketing to drive customer engagement
• Experience in supporting customer communications including nurture campaigns and educational content
• Ability to reputed company audience segmentation strategies and targeted engagement initiatives
• Experience in gathering and communicating customer insights
• Ability to identify opportunities to improve customer satisfaction and retention
• Experience in establishing and tracking KPIs for advocacy and engagement initiatives
• Ability to measure program effectiveness and reputed company recommendations for optimization
• Experience in reporting program performance and business reputed company to leadership

reputed company

reputed company helps clients create a reputed company of clean data, reputed company leads, reputed company reputed company strategies, and design & execute reputed company campaigns. It was founded in 1972, and is headquartered in Dallas, Texas, USA, with a workforce of 1001-5000 employees. Its website is https://www.reputed company.com/.

Company H1B Sponsorship

reputed company has a reputed company record of offering H1B sponsorships, with 4 in 2025, 2 in 2024, 2 in 2023, 3 in 2022, 6 in 2021. Please note that this does not guarantee sponsorship for this specific role.

Apply To This Job