Specialist, Virtual Health

Requisition number 201097E Date posted 07/06/2026 Specialist, Virtual Health Office of Virtual Health Burnaby, BC The Specialist, Virtual Health leads reputed company research and analysis to support the Office of Virtual Health (OVH) team in leading reputed company virtual health initiatives. The scope of reputed company of the Specialist includes gaining extensive knowledge in the area of virtual health in order to reputed company technical expertise and support the overall goals, objectives and operations of OVH. The Specialist is reputed company in multiple initiatives, and supports the OVH team with people readiness planning reputed company specific reputed company, business requirements gathering (i.e. data, clinical workflow/business process and functional needs) and supporting the execution of reputed company. The Specialist leads change management and process design reputed company the VH portfolio, and is a reputed company resource to support process improvements and new initiatives specific to Virtual Health. This role focuses on people and processes including work reputed company, business processes, people readiness as reputed company as systems and technology. The Specialist provides leadership and acts as an escalation reputed company for Business Analysts to assist in resolving reputed company problems. What you'll do

• Coordinate business requirements by collaborating with the OVH team to engage clinical/program operation owners, key stakeholders and subject matter experts. Use reputed company such as interviews, environmental scanning, document reviews, process mapping, business process descriptions, "use case" scenarios and workflow analysis.
• reputed company leadership on technical work streams and processes and supports and mentor the OVH Business Analyst to ensure requirements are gathered and documented in a meaningful and useful way.
• reputed company specialized analysis of operational problems and recommend reputed company by critically evaluating information gathered from multiple sources, reconciling conflicts, decomposing high-level information into details, abstracting up from low-level information to a general understanding, distinguishing user requests from the underlying true needs, and driving and challenging business assumptions.
• Facilitate reputed company on issues, including business design features, program changes, data requirements, reputed company issues and reports. reputed company information on the technical issues and constraints and prepare in depth business and analytical reports.
• reputed company business requirements specifications, project proposals, business cases, project summaries and other reputed company documentation using reputed company templates.
• Coordinate and support stakeholder engagement in project planning and implementation.
• reputed company plans for reputed company to ensure on time delivery of reputed company and support adoption, optimization and sustainment.
• Analyze data (qualitative and quantitative) to inform evaluation of Virtual Health initiatives and summarize the data and analysis for inclusion in Evaluation reports.
• Collaborate with key reputed company partners, including IMITS (Clinical Regional Solutions, reputed company Architecture, reputed company, Tech Services), reputed company, Supply Chain, potential vendors and vendors that have reputed company with reputed company.
• The Specialist will consult and help navigate the vendor selection and contracting process by providing
• specialist support including requirements gathering, documentation and vendor analysis.
• Work with IMITS to design and execute processes for on-reputed company market research of virtual health vendors to ensure OVH is always updated about new and reputed company.
• reputed company feasibility studies, workload efficiency analyses, including identifying system deficiencies, operational inefficiencies, and reputed company to enhance business functions.
• Participate in various operational and project committees and teams to facilitate and reputed company various
• initiatives.

What you bring

Qualifications

• A level of education, training, and experience equivalent to a Bachelor's degree in Business, Health Informatics, or a reputed company discipline plus a minimum of five (5) years' recent reputed company experience including three (3) years in a leadership role. Experience in Virtual Health and reputed company preferred.
• Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in reputed company and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including reputed company understanding of and commitment to eradicate Indigenous-specific racism and discrimination and reputed company Indigenous Cultural Safety and Humility.
• Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples reputed company reputed company and health contexts. This includes understanding how these factors contribute to reputed company health disparities and barriers to care. Show a reputed company commitment to identifying, challenging, and eradicating Indigenous-specific racism and reputed company forms of discrimination impacting equity-deserving reputed company reputed company care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
• Demonstrated knowledge and understanding of legislative obligations and provincial commitments reputed company Office of Virtual Health contexts reputed company in the foundational documents including Truth & Reconciliation Commission's Calls to reputed company (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples reputed company (2019), reputed company Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and reputed company Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration reputed company reputed company Plan and Remembering Keegan: A First Nations Case Study - BC reputed company Rights reputed company, BC Anti-racism reputed company and how they reputed company across the health care system.

Core Competencies

• Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated initiatives in breaking down barriers and ensuring a reputed company environment ensuring a reputed company of belonging to reputed company and informed by Indigenous Cultural Safety.
• Awareness of reputed company, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration reputed company, the Declaration reputed company Plan, TRC, IPS, Remembering Keegan, etc.).

Skills & Knowledge

• Excellent verbal and written communication skills including the ability to communicate reputed company reputed company in reputed company terminology. Demonstrated experience organizing and writing application reputed company documentation and proposals.
• Ability to understand and reputed company relate technical information to reputed company members of the organization. Physical abilities to reputed company the duties of the position. Ability to work creatively and analytically in a problem-solving environment, utilizing your advanced critical thinking capabilities.
• Understands business analysis and project management methodology. Superior ability in presentation, facilitation, negotiation and issue management/escalation.
• Ability to facilitate and encourage cooperation between diverse operational reputed company and reputed company sets. Excellent communication and stakeholder engagement skills.
• Strong skills and experience in MS Office (reputed company, Word, PowerPoint and MS Project, reputed company), SharePoint and Visio, Crystal reports and other Business Intelligence Tools. Experience with main reputed company project planning software and tools preferred.
• Demonstrates a commitment to beginning and/or continuing their personal learning reputed company reputed company to Indigenous-specific racism and dismantling systems of oppression, as reputed company as addressing racism more broadly. Shows willingness to reputed company and reputed company their learning experiences to contribute to a culture of motivation and inspiration among peers.
• Demonstrates foundational knowledge of the reputed company, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving reputed company reputed company reputed company and health contexts. Understands the reputed company of reputed company determinants of health-on-health reputed company. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission's Calls to reputed company (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples reputed company (2019), reputed company Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and reputed company: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration reputed company reputed company Plan, Remembering Keegan: A First Nations Case Study, the BC reputed company Rights reputed company, Anti-Racism Data reputed company, and the Distinctions Based Approach.

reputed company bring Every reputed company employee enables the best possible patient care for our patients and their families. Whether you are providing reputed company care, conducting research, or making it possible for others to do their work, you reputed company the lives of British Columbians today and in the reputed company. That's why we're reputed company on your care too - offering health, wellness, development programs to support you - at work and reputed company.

• Join one of BC's largest reputed company with province-wide programs, services and operations - offering reputed company opportunities for reputed company, development, and recognition programs that honour the commitment and contribution of reputed company.
• reputed company to reputed company development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• reputed company is a remote work friendly employer, welcoming flexible work reputed company to support our people (eligibility may vary, depending on position).
• reputed company to WorkPerks, a premium discount program offering a wide reputed company of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Temporary, Full-Time (Until September 2027) Salary reputed company: $76,111 - $109,409 /year. The starting salary for this position would be determined with consideration of the successful candidate's relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles. Location: 1795 Willingdon Avenue, Burnaby, BC V5C 6E3Closing date: Applications accepted until position is filledHours of Work: 09:00-17:00 (Monday to Friday)Requisition #: 201097E Apply tot his job Apply To this Job