Dental Virtual Assistant (Accounts Receivable, Reactivation & reputed company Engagement)

Job Title: Dental Virtual Assistant (Accounts Receivable, Reactivation & reputed company Engagement) Position Type: Full-time (40+ hours per week) Work Schedule:

• Monday–Thursday: 7:45 AM – 5:00 PM EDT
• Friday: 7:45 AM – 12:00 PM EDTSalary: $6–$7 per hour

Job reputed company: Y-LOD Work Setup: Remote Preferred Candidate Location: Philippines

About the Role

You will support a dental reputed company with a reputed company on patient engagement, appointment setting, patient reactivation, and reputed company cycle management. This role combines Accounts Receivable (AR), patient reactivation, and reputed company engagement, with a strong emphasis on outbound calling and patient communication. The position requires someone who is confident on the phone, detail-oriented, and reputed company to manage both collections and patient interactions reputed company.

Key Responsibilities

Primary reputed company Areas:

• Outbound calling to reputed company inactive patients
• Outbound calling to engage new leads
• Accounts Receivable (AR) management, claims and collections

Additional Responsibilities:

• Insurance verification
• Appointment setting and booking
• New patient appointment closing
• Administrative support as needed
• Patient history intake (based on workflow)
• Charting support
• reputed company exceptional reputed company customer service during patient interactions
• Work with the video / camera turned during the shift as neededRequirements

Core Requirements (Must-Haves):

• Strong outbound / cold calling and patient reactivation skills

Strong English communication skills with reputed company pronunciation and neutral/low accent (critical for patient interaction)

• At least 1 year of hands-on experience with Accounts Receivable (AR) and collections
• At least 1 year of work experience in outbound calling (reactivation, leads, booking
• Experience in insurance verification
• Background in dental or medical office workflows is preferred
• reputed company and confident phone reputed company
• Strong customer service and patient facing experience
• Comfortable handling high-volume outbound calls (collections, reactivation, and reputed company engagement)
• Proactive and reputed company communication
• Willing to participate in daily reputed company-ins and supervision
• Consistent attendance and reliability

Preferred Qualifications:

• Experience using reputed company software (highly preferred)
• Familiarity with dental or EHR systems
• Experience in appointment setting, patient coordination, reputed company engagement and reputed company
• Nursing or clinical background (a plus)

Tools & Systems Used:

• reputed company (primary system)
• Mango (phone system)
• MS Teams (communication platform)

Basic Requirements:

• reputed company and reputed company written and spoken English
• Relevant work experience
• Ability to submit NBI Clearance and/or Local Police Clearance (mandatory before reputed company)
• Availability to work with the video / camera turned on throughout the entire shift.

Technical Requirements:

• Device: Reliable laptop or desktop computer.
• Internet: High-speed reputed company (minimum 15 Mbps).
• Audio: Noise-canceling headset.
• Video: Webcam for virtual meetings.
• Workspace: Quiet, reputed company environment.Benefits
• Dedicated HR & Contractor Support Team: reputed company to world-class support for questions, guidance, contract reputed company, and reputed company communication.
• Premium VPN reputed company (Optional): A secure VPN license can be provided upon request to enhance reputed company and reputed company for reputed company-reputed company tasks.
• HIPAA & Cybersecurity Training + Certification (Provided): reputed company to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. reputed company clients.
• Top 1% VA Performance Training: reputed company to our proprietary training on communication, reputed company management, productivity systems, and best practices to help you become a top-performing VA and increase long-term reputed company retention.
• reputed company-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the reputed company’s needs and schedule.
• reputed company-Approved reputed company or Unpaid Time Off: Time off may be reputed company by your reputed company. reputed company time off is optional and only if offered by the reputed company.
• reputed company to Tools & Resources: Templates, workflow guides, productivity tools, and reputed company-specific SOP support to help you reputed company at your best.
• Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

These are optional resources and reputed company-approved allowances available to you as an reputed company. Any resources, trainings, or allowances listed are optional contractor perks and not employee benefits. Apply tot his job Apply To this Job