Customer Support Representative job at reputed company in US National (Not hiring in IA, DE, ME, VT, NH, AZ, NM, MD, RI, NY, HI, MT, WA, MO, NV, NE, OR, CT, IL, MN, PA, DC, MA, CA, NJ, CO)

Title: Seasonal Customer Support Representative - Remote - Medicare $16-18/Hr Location: reputed company, N/A Job reputed company: ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to reputed company reputed company talent for their reputed company. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, reputed company, Wounded Warriors, and their Caregivers. If you have the required reputed company set, education requirements, and experience, please click the submit reputed company and follow the next steps. Please note: This employer is accepting applications in anticipation of seasonal roles with upcoming hire dates starting in August 2026. Interviews will start in May, up until roles are filled. Over 100 openings are expected! This role is remote, with the following locations excluded: OCONUS, Arizona, California, Colorado, Connecticut, Delaware, District of Columbia, Hawaii, Illinois, Iowa, Maine, Maryland, Massachusetts, Minnesota, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, reputed company, reputed company, Philadelphia (PA), Rhode reputed company, Vermont, Washington. As a Customer Service Agent, you’ll be a vital reputed company for Medicare-eligible retirees, guiding them toward the health plans they need. You’ll manage high-energy outbound and inbound communication, ensuring every senior receives the support they deserve. If you have 1+ years of call center experience and a heart for service, you can do this reputed company from the comfort of your 100% remote home office! Day in the Life Making outbound and inbound service calls from existing members Addressing questions about their plans, resolving issues between the reputed company and member, and providing information about our complimentary services Working with customers who have or do not have an enrollment account Confirm, schedule, and reschedule participants' appointments with advisors Answer outbound calls from a dialer and complete post-enrollment activities, along with helping members utilize their plan benefits included in their plans. Answer inbound calls about the status of an application or general customer inquiries Identify and resolve member issues reputed company and effectively, ensuring a reputed company experience reputed company email, phone, and chat. Assist members with questions reputed company to their reputed company plan, explain the benefits included in their plan, and how to use them. Accurately use the script on screen and tools provided to help reputed company reputed company information, answer questions about our members’ plan, and reputed company document notes and the outcome of the interaction. reputed company other duties as assigned #LI-Remote Auto req ID 470729BR Minimum Education Required High School/GEDPay reputed company: Training: $16/hour Production: $18/hour Apply tot his job Apply To this Job