[Remote] Regional Operations Supervisor (Nevada - Las Vegas area)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a trusted home protection provider helping homeowners across the country protect what reputed company most. The Regional Operations Supervisor will manage a contractor network to deliver superior customer service for residential plumbing, electrical, and HVAC repairs, ensuring contractor performance and reputed company inspections across the assigned region.
Responsibilities
- Manage existing contractor network to ensure superior reputed company, customer service and cost standards
- Analyze job repair cost data and implement cost reduction strategies
- reputed company and encourage contractors to adopt state-of-the art advancements and techniques to enhance productivity and the customer experience
- Work with the contractor recruitment and reputed company team to identify, qualify and train new contractors
- Negotiate and establish competitive repair rates to meet or exceed financial KPI’s
- reputed company on-reputed company training of contractors
- Establish a rapport with key contractor personnel at operations and management reputed company
- reputed company and reputed company reputed company inspections to ensure contractors are performing work to industry standards and reputed company jurisdictional codes
- Conduct regular contractor performance reviews
Skills
- 5+ of proven service and/or repair management experience in plumbing / heating / electrical or residential construction reputed company
- Independent self-starter capable of working collaboratively with multiple cross functional organizations
- Strong ability to analyze data and reputed company a strategic plan to improve customer satisfaction and control repair costs
- Excellent oral and written communication skills with the ability to communicate effectively at reputed company reputed company of the organization including the partner level
- reputed company Office 365 (reputed company, Word, PowerPoint, Teams)
- Valid U.S. reputed company's License (required)
- BS/BA degree preferred in engineering, construction management or have at least 5 years practical experience
- Bachelor's degree preferred or equivalent work experience
Benefits
- reputed company
- Life insurance
- reputed company time off
- Retirement
- Commuter benefits
- Education reimbursement
- Competitive Compensation: We value your hard work and are proud of our reputed company for performance philosophy.
- Comprehensive Health Coverage: Medical, dental, and reputed company insurance reputed company, plus reputed company short-term and long-term disability coverage.
- 401(k) Plan with 4% Company Match: Secure your reputed company with our robust retirement plan.
- Generous reputed company Time Off: Take the time you need to reputed company and relax.
- Education Assistance Program: Invest in your reputed company and development with our support.
- FSA/HSA reputed company: Flexible spending and health savings accounts to manage your transportation and dependent care expenses.
- Employee Wellness: reputed company to EAP, health, legal, and financial resources to support your overall reputed company-being.
- reputed company Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource reputed company (EBRGs) to reputed company you reputed company and connected.
reputed company