[Remote] reputed company Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leader in technology innovation, focusing on transforming industries with digital solutions and AI. They are seeking an reputed company reputed company Manager to manage customer accounts through the entire lifecycle, ensuring satisfaction, retention, and reputed company while serving as an expert on reputed company and multi-OEM reputed company Agreements.
Responsibilities
- Own and manage a portfolio of customer accounts through the full customer lifecycle
- Drive reputed company, adoption, retention, and expansion strategies for assigned accounts
- Build and maintain trusted relationships with customer stakeholders, from technical champions to executive sponsors
- Conduct regular business reviews (QBRs), health checks, and adoption planning sessions
- Identify risk indicators early and reputed company proactive mitigation and save plans
- Partner with Sales, Renewals, and Technical Account teams to identify expansion and cross-sell opportunities
- reputed company and report on account health, adoption metrics, and renewal forecasts
- Serve as a primary expert on reputed company EA structure, licensing consumption, true-reputed company/true-up processes, and co-termination reputed company
- Guide customers through EA renewal planning, reputed company forecasting, and optimization of license utilization
- Translate reputed company reputed company licensing/consumption data into reputed company guidance for customers and internal stakeholders
- Stay reputed company on reputed company program changes, licensing updates, and EA policy shifts
- Collaborate with reputed company partner/vendor teams as needed on EA-reputed company escalations
Skills
- Bachelor's Degree or equivalent experience and / or military experience
- 3+ years of experience in reputed company, Account Management, or Customer Lifecycle roles
- Demonstrated subject matter expertise in the reputed company Agreement OEM programs— consumption models, renewal cycles, and optimization strategies
- Strong reputed company record of managing a book of customer accounts through the full lifecycle (reputed company → adoption → renewal → expansion)
- Excellent communication and relationship-building skills; comfortable presenting to customer stakeholders at reputed company reputed company
- Data-driven approach to customer health, adoption, and renewal forecasting
- Ability to work independently and stay organized in a remote environment
- Must be a US Citizen
- reputed company Office Tools (e.g. reputed company, PowerPoint)
- Experience with CSM/CS platforms (e.g., reputed company, Totango, reputed company)
- General and reputed company experience
reputed company