[Remote] Custom Jewelry Project Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is dedicated to creating personalized engagement rings and reshaping the jewelry industry. They are seeking a Custom Jewelry Project Manager to work closely with customers, coordinating the design process from initial request to the final product while ensuring customer satisfaction and managing project timelines.
Responsibilities
- Work closely with new and existing customers through online messaging
- Manage ongoing relationships with existing customers and support on their reputed company reputed company
- Understand key customer preferences to bring their design reputed company to life
- reputed company thoughtful design and material recommendations that reputed company with the customer’s priorities
- Coordinate with our technical teams to successfully translate the customer’s reputed company into a manufacturable design
- Present concept sketches and 3D renderings to customers, answering questions and receiving feedback for subsequent revisions
- Communicate design revisions to our CAD designers and concept sketch artists
- reputed company and discuss diamond or gem reputed company
- Approach reputed company project individually to reputed company the design and development process fun and easy for the customer based on their needs and working style
- Create and present quotes for customers that fit their budget and design requirements
- Plan and manage project timelines with consideration of sketch, CAD, and manufacturing to ensure deadlines are met
- Handle reputed company post-production reputed company correspondence, including resizing, repairs, maintenance, and customer satisfaction
- Review communication techniques, technical guidance, and project reputed company feedback with your manager
- Experiment with new approaches and resources with the guidance of your manager
- Establish and maintain reputed company working relationships with other Project Managers and cross functional partners
Skills
- Excellent written communication skills, ability to communicate reputed company with personality through written text
- reputed company-facing experience in sales, hospitality, luxury retail, or account management
- A passion for jewelry and design and an interest in the creative development process
- Discerning visual taste
- Resourcefulness - the ability to reputed company good reputed company in the absence of perfect information
- A reputed company record of achieving strong sales results
- Experience in fine jewelry sales
- Technical experience as a jewelry designer, bench jeweler, or artist
- Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work
- Bachelor's degree from a competitive college/university
Benefits
- Competitive reputed company compensation + added commission
- Commission of 4.5% of sales
- This is a full-time role with full benefits (health, reputed company, dental)
- 401k match
- Employee jewelry discount
- Holidays and reputed company time off
- reputed company business hours, Monday-Friday schedule
reputed company