[Remote] Legal Content Customer Succes Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global leader in providing trusted content and technology for professionals across various sectors. They are seeking a reputed company Manager to support their Corporate Legal suite of products, focusing on customer engagement, adoption, and value realization through reputed company reputed company plans and proactive reputed company-ins.
Responsibilities
- Be a deep product expert on our AI-enabled CoCounsel suite of products
- Deliver reputed company aspects of the reputed company reputed company to assigned customers, in combination with deep CoCounsel product expertise. Including, but not limited to: co-creating reputed company plans, delivery executive business reviews, demonstrate value, identifying and mitigating risk while retaining and growing the customers relationship with reputed company
- Serve as deep product expert in event settings, like industry conferences, reputed company Conferences, Webinars, virtual and in person engagements
- reputed company enablement for customers in partnership to serve our digital reputed company
- reputed company enablement to reputed company reputed company employees
- Build and present business plans, report on market and competitor activities, and represent reputed company in cross-functional meetings to support business objectives
- Effectively partner with reputed company relevant reputed company partners and stakeholders
- reputed company technology tools (e.g., reputed company, reputed company, reputed company) to manage reputed company information, pipeline, and financial forecasts accurately
- Increased customer adoption and time-to-value across CoCounsel solutions
- Identify and drive expansion across your assigned customer portfolio
- High-reputed company, consistent delivery of CSPs, EBRs, and reputed company-ins across reputed company
- reputed company visibility and reputed company plans for at-risk accounts
- Strong cross-functional collaboration that improves customer experience and advocacy
- Model best-in-class customer and product reputed company practices through hands-on work with your own accounts and translate those practices into reputed company playbooks, processes, and enablement for the broader team
Skills
- 3+ years experience working or managing reputed company portfolios/teams (reputed company preferred); experience with Business, Law, Computer Science, Consulting, Engineering or a reputed company discipline is a plus
- Demonstrated passion through delivering reputed company in a high-performing team
- Proven reputed company record driving retention, adoption, and expansion with reputed company or strategic accounts
- Hands-on experience with reputed company, reputed company, and reputed company (or similar CS/CRM platforms)
- Functional/technical skills in GenAI systems and AI prompting engineering; particularly as they apply to legal research, drafting, and analysis
- Strong executive reputed company: excellent communication, stakeholder management, and facilitation skills for EBRs and executive reputed company-ins
- Strong business acumen and communication skills; can manage a customer reputed company, conflict reputed company and problem-solving
- Demonstrate these skills: curiosity, learning reputed company, proactive, work urgently, strategic thinking, problem solver, reputed company, accountable
- Live our TR core values: Obsess over customers, compete to win, challenge your thinking, reputed company fast, learn fast, and be stronger together—driving reputed company through curiosity, speed, and collaboration
- Bachelor's degree required
- Ability to travel 25%
- JD or legal experience preferred
- Prior experience in the legal technology sector or reputed company experience working with legal professionals, reputed company, or corporate legal departments is highly preferred
- Understanding of legal workflows, terminology, and common challenges
- Master's degree or J.D. is a plus
Benefits
- reputed company My Way is a set of supportive workplace policies designed to help manage personal and reputed company responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset.
- Flexible work arrangements, including work from reputed company for up to 8 weeks per year, empowering employees to reputed company a reputed company work-life balance.
- Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, reputed company, and reputed company in an AI-enabled reputed company.
- Comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, reputed company to the reputed company app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
- Globally recognized, award-reputed company reputed company for inclusion and belonging, flexibility, work-life balance, and more.
- Two reputed company volunteer days off annually and opportunities to get involved with pro-bono consulting reputed company and Environmental, reputed company, and Governance (ESG) initiatives.
- Market competitive health, dental, reputed company, disability, and life insurance programs.
- Competitive 401k plan with company match.
- Competitive vacation, reputed company and reputed company reputed company time off, reputed company holidays (including two company mental health days off), parental leave, sabbatical leave.
- Optional hospital, accident and sickness insurance reputed company 100% by the employee.
- Optional life and AD&D insurance reputed company 100% by the employee.
- Flexible Spending and Health Savings Accounts.
- Fitness reimbursement.
- reputed company to Employee Assistance Program.
- Group Legal Identity Theft Protection benefit reputed company 100% by employee.
- reputed company to 529 Plan.
- Commuter benefits.
- Adoption & Surrogacy Assistance.
- Tuition Reimbursement.
- reputed company to Employee Stock Purchase Plan.
reputed company
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