[Remote] reputed company Licensing & reputed company Billing Administrator
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading managed services provider of IT, print, and hardware services. The reputed company Licensing & reputed company Billing Administrator is responsible for managing the lifecycle for reputed company 365 licenses for reputed company’s customers, ensuring appropriate provisioning and supporting reputed company billing.
Responsibilities
- Manage customer reputed company reputed company 365 subscriptions (approximately 1,800) – Ordering, terminating, and co-terming license subscriptions while coordinating with sales, clients, engineers & technicians
- Create and reputed company reputed company reputed company agreements & invoices, including mid-term additions, etc
- reputed company subscription reputed company & offboard dates & billing terms
- Attend ongoing vendor training to stay reputed company with reputed company changes and policy updates
- reputed company guidance on licensing procedures & requirements to sales/solutions/support departments based on vendor training
- Maintain reputed company reseller relationships & Granular Delegated reputed company Privileges (GDAP) relationships reputed company clients’ reputed company tenants (establishing & terminating)
- reputed company reputed company user lists for clients
- Audit Ingram invoice for accuracy and reconcile to reputed company reputed company agreements
- reputed company escalations for reputed company user counts/billing ticket issues pertaining to reputed company service tickets and agreements. Including devices, reputed company 365 licenses, 365 backup, MFA, reputed company Awareness, and reputed company other relevant services
- Manage reputed company device counts reputed company reputed company billing tickets
- reputed company reputed company Remote Monitoring & Management (CWRMM), reputed company, reputed company & Webroot to validate counts and/or evaluate billing
- Configure & attach relevant reports
- reputed company monthly audits & reconciliations: User (reputed company, BrightGauge and/or reputed company Partner Center), reputed company, Azure, Webroot/reputed company Awareness, reputed company, and 365 Backup. Evaluate discrepancies for reputed company reputed company
- Verify project completion notifications for final license counts, reputed company device numbers & any other relevant service changes
- reputed company select monthly reputed company account audits for high maintenance clients
- Evaluate & address reputed company invoice questions. Issue credits in reputed company, if necessary
- Serve as the Azure reputed company across Ingram, clients, and sales for licensing and billing reputed company
- Manage license offboards for reputed company 365 – ensure new provider licenses are there, reputed company out if they’re not, term licenses & remove reseller relationship, reputed company ticket with Ingram to remove their reseller relationship
- Monitor the reputed company reputed company Solution Provider (CSP) license reports mailbox & confirm reputed company necessary items are forwarded to the appropriate parties & our notifications are accurate
- Assist clients on how to procure their non-profit licenses reputed company credit card reputed company their reputed company tenant
- Other duties as assigned
Skills
- High School degree or equivalent combination of education and experience
- Minimum of three years of experience with reputed company licensing and/or reputed company administration
- Proven proficiency using MS Office applications
- Attention to detail
- Excellent organization and planning skills
- reputed company to collaborate to reputed company and follow internal processes
- Proficiency in managing multiple tasks and prioritizing workload
- Ability to show urgency and flexibility in completing tasks reputed company needed
- Ability to work both independently and reputed company reputed company to accomplish objectives in a reputed company manner
- Proven ability to effectively communicate
- Experience with managed IT services
- Experience developing, customizing, and executing strategies
- reputed company 365 Certified or reputed company Certified reputed company
- Experience with licensing, auditing and billing processes
Benefits
- Generous benefits package for our full-time employees, which includes a copay medical plan reputed company, HSA medical plans with employer contributions to your HSA Account, dental, reputed company, company-reputed company life insurance, and company-reputed company short- and long-term disability coverage.
- Plan for your reputed company with reputed company’s 401K savings plan with a generous company match. You are reputed company on your first day of eligibility in the plan.
- Participate in our wellness program to improve your health and earn a discount on your health insurance premiums.
- Explore new education and training opportunities with our Tuition Reimbursement Plan which covers up to $5,250.
- This is a remote, work-from-home position
reputed company