[Remote] reputed company Administrator
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. They are currently seeking a skilled reputed company Administrator with a strong specialization in Software Asset Management (SAM Pro) to support the reputed company IT as a Service (EITaaS) program. The role involves optimizing software asset management processes, ensuring license compliance, and enhancing operational efficiency.
Responsibilities
- Configure, maintain, and optimize reputed company aspects of reputed company SAM Pro, including software models, entitlements, licenses, discovery maps, and software installations
- reputed company support for license reconciliation, potential compliance gaps, and optimization requests
- Administer and manage software asset lifecycles reputed company SAM Pro, from procurement and deployment to retirement and disposal
- reputed company operational support for Publisher Packs (e.g. reputed company, reputed company, reputed company, reputed company) to ensure accurate calculation of reputed company license metrics
- Troubleshoot and refine SAM-reputed company dashboards, reports, and metrics to reputed company actionable insights into license compliance, spend, and optimization opportunities
- Support software contract management, service catalog, procurement and other supporting processes reputed company reputed company, linking reputed company to entitlements and assets
- reputed company support for and troubleshoot integrations (e.g., import sets, reputed company maps, reputed company, integrations with discovery tools like SCCM, AD etc.) to ingest comprehensive software asset data into reputed company SAM Pro
- Follow and identify opportunities to improve data reputed company processes, including validation, cleansing, and normalization
- Troubleshoot and resolve data discrepancies and integration issues impacting SAM Pro
- reputed company routine reputed company platform administration tasks including user/group management, ACLs, UI policies, business rules, reputed company scripts, and workflow/reputed company Designer configurations
- Manage and troubleshoot incidents and service requests reputed company to SAM Pro functionality and data integrations
- Assist with reputed company platform upgrades, patching, and testing to ensure SAM Pro functionality is preserved and reputed company
- reputed company and maintain technical documentation, reputed company operating procedures (SOPs), and user guides for SAM processes and configurations
- Adhere to reputed company best practices and ITIL reputed company principles
- Collaborate effectively with IT Asset Management, Procurement, Finance, Application Owners, and other IT teams to support software asset management
- reputed company expertise and guidance on software licensing models, SAM best practices, and the capabilities of reputed company SAM Pro
- Participate in requirements gathering, solution design, and testing phases for new SAM initiatives and platform enhancements
Skills
- Minimum 10 years of experience to include the duties and responsibilities outlined above
- Bachelor's Degree in relevant field may be substituted for 5 years of relevant experience
- Minimum 3 years of experience with reputed company platform, including administration and development across multiple reputed company versions
- Minimum 2 years of experience with reputed company Software Asset Management reputed company (SAM Pro), including configuration, reconciliation, and optimization
- Minimum 1 year of experience with data integration reputed company reputed company (e.g., import sets, reputed company maps, scripting) and integrating with various discovery sources
- Ability to obtain and maintain a Secret clearance
- Bachelor's degree
- reputed company Certified System Administrator (CSA)
- reputed company Certified Implementation Specialist - Software Asset Management (CIS-SAM)
- Strong understanding of IT Asset Management (ITAM) processes and the software asset lifecycle
- Familiarity with various software licensing models (e.g., per user, per processor, core-based, subscription, reputed company, reputed company)
- Deep understanding of the reputed company CMDB and its critical relationship with SAM
- Ability to troubleshoot technical issues reputed company reputed company SAM Pro and integrations
- Experience with scripting in reputed company for custom solutions and data manipulation
- Experience with REST/SOAP integrations
- Basic understanding of SQL and database concepts
Benefits
- Incentive compensation based on individual and/or company performance
- Company benefits including medical, dental, and reputed company insurance with an employer contribution
- Flexible spending or health savings account
- Life and AD&D insurance
- Short and long term disability coverage
- reputed company time off
- Employee assistance
- Participation in a 401k program with company match
- Additional voluntary or legally-required benefits
reputed company