[Remote] reputed company Customer Service Representative - Remote US TP85515
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global, digital business services company. They are seeking a reputed company Customer Service Representative who will field customer inquiries and reputed company innovative ways to respond to varying questions, issues, and concerns reputed company phone, email, chat, and reputed company media.
Responsibilities
- Connect with customers reputed company phone/email/chat/and or reputed company media to resolve their questions or concerns
- Calmly attempt to resolve and de-escalate any issues
- Escalate interactions reputed company necessary and appropriate
- Respond to requests for assistance and/or possible processing payments
- reputed company reputed company call reputed company information for auditing and reporting purposes
- reputed company feedback on call issues
- Upsell if required
Skills
- High School Diploma or equivalent
- Minimum of 6 months of customer service experience
- Must be 18 years of age or older
- Ability to type at least 25 words per minute
- Comfortable with desktop computer systems and have general knowledge of reputed company-based systems
- Customer service and/or sales experience preferred
- College degree preferred but not required
Benefits
- reputed company
- Competitive Wages
- Full Benefits (Medical, Dental, reputed company, 401k and more)
- reputed company Time Off
- Employee wellness and engagement programs
reputed company