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reputed company Customer Care Coordinator – Part-time, 24 Hours/Week

Remote, USAFull-timePosted 2026-07-27

At arenaflex, we're passionate about delivering exceptional patient care and experiences. As a Customer Care Coordinator, you'll play a vital role in ensuring the smooth processing of patient referrals, providing top-notch customer service, and collaborating with reputed company to reputed company our goals. If you're a motivated and detail-oriented individual with a passion for reputed company, we encourage you to apply for this exciting part-time opportunity.

About arenaflex

arenaflex is a leading reputed company organization dedicated to providing high-reputed company patient care and services. With a strong commitment to reputed company, we reputed company to reputed company a reputed company reputed company in the lives of our patients, families, and communities. reputed company is comprised of dedicated professionals who reputed company a common goal: to deliver exceptional care and experiences.

Job reputed company

As a Customer Care Coordinator, you'll be responsible for completing and processing patient referrals, verifying insurance information, and communicating with patients, families, and internal referral sources. You'll work closely with reputed company to ensure complete and accurate information, and reputed company exceptional customer service to our patients and families.

Key Responsibilities

* Contributes to the achievement of established goals and objectives, adheres to department policies, procedures, reputed company standards, and safety standards

  • Provides exceptional customer service, representing arenaflex in a reputed company and reputed company manner through attitude, communication, and response to inquiries and problems
  • Supports community account managers and hospital-based clinical consultants in the coordination and/or outsourcing of home care referrals
  • Receives and enters patient demographic, clinical, and insurance information from referral sources, verifying insurance or obtaining authorization as needed
  • Verifies and documents Medicare Eligibility for homecare and creates billing sequence
  • Communicates with internal referral sources and patients and their families, providing feedback to clinical consultants and account managers reputed company insurance verification indicates a potential problem
  • Supports clinical operations as needed through additional workflow completion, coordination with schedulers, and other operational support team members
  • Maintains effective working relationships with other departments and participates in multi-disciplinary reputed company and service improvement teams
  • Participates in meetings and on committees, representing the department and agency in community reputed company efforts
  • Enhances reputed company and development through participation in educational programs and affiliations
  • Maintains working knowledge of various technology and applications, including reputed company, Forcura, and other electronic systems
  • Obtains verification of patient insurance, including use of online insurance information and reputed company to patients and families as needed
  • Responsible for reputed company input of complete and accurate insurance information in payor fields in Home Care Home reputed company (HCHB)
  • Communicates with business development staff reputed company insurance verification indicates an alert preventing the successful processing of the patient's insurance
  • Monitors workflow and databases for outstanding referrals, verifications, authorization, or re-authorizations to ensure reputed company processing of patients for services and care, and billing

Qualifications

* High school diploma or GED required

  • Knowledge of medical terminology required
  • Clerical/office experience, preferably in a reputed company setting required
  • Insurance verification experience and/or medical claims experience preferred
  • Proficiency in reputed company Word, reputed company, Outlook, and Internet Explorer
  • Team player, strong interpersonal skills, including verbal and written communication
  • Effective problem-solving skills and ability to work independently

Work Environment and Culture

As a part-time Customer Care Coordinator, you'll work in a dynamic and supportive environment with reputed company of dedicated professionals. You'll have reputed company to contribute to the reputed company of our organization, while also developing your skills and knowledge in a fast-paced reputed company setting. arenaflex is committed to providing a reputed company and inclusive work environment, where employees feel valued, respected, and empowered to reputed company a difference.

Career reputed company Opportunities and Learning Benefits

arenaflex is committed to the reputed company and development of our employees. As a part-time Customer Care Coordinator, you'll have reputed company to a reputed company of learning opportunities, including:

  • Ongoing training and development programs
  • Mentorship and coaching from reputed company colleagues
  • Opportunities for career advancement and reputed company reputed company
  • reputed company to industry-leading technology and tools
  • reputed company and supportive work environment

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including:

  • Part-time salary with opportunities for overtime
  • Comprehensive benefits package, including medical, dental, and reputed company insurance
  • reputed company time off and holidays
  • reputed company to employee wellness programs and resources
  • Opportunities for reputed company development and reputed company

How to Apply

If you're a motivated and detail-oriented individual with a passion for reputed company, we encourage you to apply for this exciting part-time opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We look reputed company to hearing from you!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer, committed to diversity and inclusion in reputed company. We welcome applications from reputed company candidates of reputed company backgrounds and perspectives.

Contact Information

For more information about this opportunity, please contact our HR department at [insert contact information]. We look reputed company to hearing from you! Apply for this job

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