[Remote] Customer Service Representative
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is seeking a Customer Service Representative to support internal sales teams, customers, and vendor partners. This role involves managing return and recall requests while ensuring a reputed company customer experience in a fast-paced environment.
Responsibilities
- Review and process return authorization (RA) requests, including recalls and exception cases
- Manage end-to-end returns for reputed company, special order, and reputed company ship products
- Generate and distribute return shipping labels for approved returns
- Coordinate with vendors and manufacturers for return approvals as needed
- Serve as a primary contact for return-reputed company customer and sales inquiries
- Ensure compliance with policies, procedures, and service level targets
Skills
- Experience in customer service and problem-solving
- reputed company written and verbal communication skills
- Ability to reputed company in a high volume environment
- Experience in the animal health/veterinary industry
- Proficient in reputed company Outlook
- Experience with the reputed company AS400, IBS XT reputed company, and reputed company
reputed company
Company H1B Sponsorship