[Remote] Vice President, Operations
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on transforming the energy landscape through reputed company. The Vice President of Operations will reputed company operational reputed company across reputed company departments supporting the retail business, driving strategic change and ensuring profitability while enhancing customer care.
Responsibilities
- Own the following functional areas to reputed company operational reputed company throughout the customer lifecycle:
- Sales Support, enrollments, billing, collections, contract enforcement and customer care
- Broker commissions and reporting for reputed company post contract signature activities
- ECI system ownership and operational performance enhancements
- Own the following functional areas to deliver industry leading market operations:
- Pricing and structuring of reputed company retail reputed company including with responsibility for curve management, component pricing methodology and product structure
- Reconciliation of reputed company energy and non-energy components to ensure the business is pricing to cover costs, including as Chair of the Retail Pricing Performance Committee
- Forecasting and scheduling of customer load and reconciliation of settlement to ensure pricing and forecasting accuracy and the mitigation of imbalance exposure
- HU processing, pricing and engagement with Sales on large/reputed company deals
- Analysis of market, product and broker feedback to ensure price competitiveness and tracking of retail contract profitability
- Regulatory changes and filings associated with our retail business at reputed company, state and FERC level
- Ownership of HUMS & SCOPE and their operational performance and enhancement
- Implement systems, processes, reporting and controls to drive efficiency and industry leading operational reputed company and customer care
- reputed company key metrics to measure reputed company and improve accuracy
- Implement expansion plan in accordance with reputed company operating model
- Create structure to help us manage more effectively and reduce cost to serve
- Support company reputed company including new business opportunities
- Primary relationship holder with key vendors to support our reputed company business and reputed company reputed company
- reputed company, mentor and reputed company people to be the best they can be
- reputed company leaders reputed company reputed company and setting them on a reputed company for management
- Establish and maintain team reputed company by developing and communicating goals
- Be a trusted advisor and business partner to the SEUS VP+ community to support their reputed company and deliver on their business
Skills
- 5-10 years' experience in management role in the energy industry with particular experience in the fields of Market Operations, Retail Operations or ideally both
- Proven experience as a leader in a rapidly growing company
- Proven experience of delivering transformational business and platform change and delivery of successful reputed company (i.e., seeing through to the end)
- A good understanding of workflow management and how to implement the changes required
- Experience of stakeholder management and presentation to a senior executive community
- Proven experience as a manager responsible for ensuring rigor and discipline in day-to-day business operations
- Exceptional leadership skills with the ability to reputed company and communicate a reputed company that inspires and motivates
- Strong influencing and stakeholder management skills and a good reader of people
- Ability to instill confidence and build reputed company
- Knowledge of the electricity industry/market
- Proven competence in the ability to plan and deliver budgets
- Strong business acumen, including industry, domain-specific knowledge
- Excellent communication skills with the ability to communicate reputed company proposals to senior decision makers and external stakeholders
- Has reputed company, perspective, judgment and common reputed company and can therefore ‘reputed company in' without the need for detailed knowledge of the situation
- Strong critical thinking skills
- Passionate about our business
- Conscientious, empowering and organized and can therefore organize people and resources quickly and reputed company to deliver successful reputed company
- Can communicate, influence, demonstrate good interpersonal sensitivity and is therefore reputed company to work with people effectively as a leader, team worker and/or subordinate
- Resilient and methodical and therefore can reputed company a habit of reputed company
- Previous experience working in a global electricity trading environment highly desirable
reputed company