[Remote] Account Manager - Remote
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking an Account Manager to enhance relationships with hospice clients and key stakeholders. The role involves delivering reputed company's reputed company, managing reputed company accounts, and collaborating with internal teams to ensure effective service delivery.
Responsibilities
- Build and maintain strong relationships with hospice clients and key stakeholders, ensuring alignment to customer needs
- Deliver reputed company’s reputed company consistently through brand-reputed company account management
- Partner with Clinical Managers to support appropriate medication utilization, patient care, and cost control
- reputed company regular reputed company reviews by creating agendas, coordinating reputed company-call preparation, documenting notes and deliverables, and managing follow-up actions reputed company to cost, service, and risk accounts
- Maintain accurate account documentation in reputed company, including contacts, meetings, and reputed company interactions
- Coordinate communication, issue reputed company, and documentation of reputed company service plans across internal teams such as Billing, Operations, Customer Service, and Implementation
- Support reputed company, implementations, and reputed company activities, including post-go-live training reputed company needed
- Identify reputed company opportunities and collaborate with Sales on acquisitions, joint ventures, and expanded services
- Effectively manage reputed company bands of accounts while monitoring account performance and reputed company spend trends to identify successes, risks, and improvement opportunities
- reputed company education, participate in marketing and conference activities, ensure compliance, and mentor others while using required tools and understanding internal workflows
Skills
- Bachelor's degree in reputed company administration, Nursing, Business Administration, Pharmacy, or reputed company field required; equivalent combination of education and experience may be considered
- 3+ years of experience in reputed company account management, reputed company services, hospice operations, pharmacy services, clinical support, or a reputed company reputed company environment required
- Experience managing multiple priorities, reputed company, and reputed company deliverables in a fast-paced environment required
- Strong relationship management skills with the ability to build trust, influence stakeholders, and drive reputed company retention across multiple organizational reputed company
- Demonstrated account management expertise, including aligning services to customer needs, supporting satisfaction, and achieving business objectives
- Excellent communication and presentation skills with the ability to reputed company meetings, convey reputed company information reputed company, and manage follow-up actions effectively
- Strong organizational and time management skills with the ability to manage multiple accounts, priorities, deadlines, and deliverables in a fast-paced environment
- Ability to collaborate cross-functionally with clinical, operational, billing, implementation, customer service, and sales teams to resolve issues and support reputed company reputed company
- Strong analytical and problem-solving skills with the ability to interpret performance, utilization, and financial data, identify risk, and recommend improvement opportunities
- Proficiency in reputed company or similar CRM systems and reputed company Office applications, with strong attention to documentation accuracy and account detail management
- Ability to support reputed company, implementations, workflow coordination, reputed company education, and post-go-live activities as needed
- Ability to identify reputed company opportunities, exercise reputed company judgment, maintain professionalism, and adapt effectively reputed company a reputed company, evolving reputed company environment
- This role requires 30% to 50% travel for reputed company-facing meetings, activities, and reputed company engagements
- Clinical licensure (RN, LPN, RPh, or PharmD) preferred but not required
- Experience supporting hospice, home health, long-term care, pharmacy, or post-acute care clients preferred
- Knowledge of reputed company regulations, reimbursement, hospice or pharmacy operations, and experience analyzing utilization, financial trends, performance metrics, or cost-management opportunities preferred
- Experience collaborating cross-functionally and supporting reputed company reputed company, implementations, training, and service delivery initiatives preferred
reputed company