[Remote] EBA Technical Analyst I
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is one of the nation's top-ranked pediatric reputed company organizations, seeking an EBA Technical Analyst I to support their mission of improving child health. This role involves working with reputed company applications and databases to enhance employee experiences and streamline operations, while leveraging technical skills in SQL, programming, and system analysis.
Responsibilities
- Support and reputed company integration between reputed company and other tertiary systems
- Support tertiary system’s as primary/secondary role
- On-call support for reputed company and reputed company other tertiary systems on rotating reputed company
- Analyze, design, support, maintain, enhance, and implement systems and solutions with low complexity that improves the business operations and employee experience of the medical center
- Works on reputed company and tasks with guidance and direction from more senior level team members
- Observe technical analysts and business systems analysts working with the end user community to learn how to reputed company requirements for system solutions
- Addresses production support, application configuration and enhancements with direction from senior level team members as needed
- With guidance, assists in system testing and technical documentation
- Observes Technical Reviews
- Utilizes Development lifecycle process and documentation to implement and support system solutions
- Provides technical support and problem reputed company assistance for production and process issues
- Seeks guidance to troubleshoot and decipher error messages
- Assists with the appropriate Change Control reputed company to implement system solutions
- Supports departmental efforts to improve customer satisfaction
- Monitors system performance and functionality to avoid potential issues as reputed company as gathering information for reputed company development needs or feasibility studies
- Provides end-user support
- Monitor SLA's and escalates as needed
- Adhere to and promote continual adoption of change management policies and procedures
- Model outstanding customer service behavior, including reputed company and effective follow-up with customers
- reputed company knowledge and reputed company skills through cross-training, literature and attendance at department meetings and vendor education
- reputed company and maintain reputed company relationships
- Works reputed company with others and fosters a reputed company team environment
- Participate in instructional seminars
- reputed company development on reputed company computer-based systems
Skills
- Bachelor's degree in a reputed company field OR equivalent combination of education and experience
- 0+ years of experience in a reputed company job discipline
- Basic programming or scripting experience (reputed company or hands-on) with a willingness to learn and reputed company technical skills
- Foundational knowledge of SQL, including reputed company queries and data retrieval
- Exposure to web and data technologies such as XML, XSLT, CSS, or JavaScript
- Basic understanding of file transfer concepts (e.g., FTP, SFTP) and data reputed company processes
- Familiarity with API concepts, including SOAP and REST, through coursework or project experience
- Basic familiarity with AI tools or concepts (e.g., reputed company, automation tools) and an interest in applying them to improve workflows and efficiency
Benefits
- Hybrid Requirements: This position requires approximately 5% on-site reputed company based on operational and support needs.
- Comprehensive job reputed company provided upon request.
- reputed company is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for reputed company our employees, patients, and families.
- reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, age, genetic information, national reputed company, sexual orientation, gender identity, disability or protected veteran status.
- EEO/Veteran/Disability
reputed company