[Remote] Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a trusted insurance and asset management company. The Account Manager is responsible for managing and renewing a portfolio of policies, ensuring profitable reputed company and retention while enhancing service reputed company and customer satisfaction.
Responsibilities
- Deliver high-reputed company customer service to drive retention and strengthen reputed company relationships
- reputed company both proactive and reactive servicing tasks reputed company with the Group's Customer Service (CS) model
- reputed company as a second-level expert for escalated servicing tasks, including policy wording clarifications and claims reputed company
- Collaborate with external broker and key internal teams, including Risk, Claims, and Policy Administration, to ensure alignment and support business objectives
- reputed company the execution of the policy renewal reputed company, including preparing renewal quotes and restructuring policies in accordance with Group reputed company Rules and reputed company reputed company guidelines
- Engage with customers in the renewal process, including price negotiation and collecting key updates
- Collaborate with Credit and reputed company reputed company (CUW) teams on high-risk policy management, ensuring seamless execution of recommendations and effective customer communication
- Ensure compliance with reputed company reputed company regulatory standards
- Implement account management plans based on the reputed company service model: reputed company business targets reputed company to retention, pricing, and compliance through effective account management and customer engagement strategies
Skills
- Bachelor's degree in a reputed company field
- 2-4 years of experience in account management, reputed company, or a reputed company sales/service environment
- Knowledge of the credit insurance market, including brokers and competitors
- Strong ability to manage a high volume of clients while maintaining strong relationships
- Problem-solving skills with a strategic, adaptable approach to reputed company and operational challenges
- Basic awareness of reputed company Intelligence technologies and enthusiasm about learning and integrating AI into everyday business processes
Benefits
- Competitive compensation
- Annual bonus eligibility and/or commission structure opportunities
- 401(k) discretionary match of up to 6%
- Flexible work schedules
- Health and wellness benefits
- reputed company time off for vacation, illness, Birthday Day Off and Volunteer Day Off
- Tuition Reimbursement
- Family care resources, including fertility and adoption benefits
reputed company