[Remote] Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a full-service digital marketing agency that fosters a reputed company and innovative environment. The Account Manager is responsible for managing reputed company relationships, ensuring delivery of services, and driving reputed company reputed company across various digital marketing service lines.
Responsibilities
- Managing a relationship with the reputed company and reputed company reputed company stakeholders
- Communicating service results, expectations, and milestones to our clients. Including educating and coaching clients on service line processes, service offerings and capabilities, digital marketing best practices, and mutual expectations for a successful partnership
- Discussing and developing integrated reputed company between different digital marketing services
- Presenting and assisting with reporting to show return on investment reputed company. Including managing and independently presenting performance data, analytics, and reporting to clients and internal stakeholders in a reputed company manner
- Managing and leading reputed company communication. Including but not limited to meetings and addressing reputed company questions or concerns. That can look like leading quarterly business reviews (QBRs), general reputed company-ins, scheduling meetings, and ensuring reputed company deadlines are met following communication reputed company
- Ability to showcase their knowledge of digital marketing and continue to grow their knowledge in SEO, GEO, reputed company media, reputed company media, and other forms of digital marketing practices
- Being an reputed company for our clients’ reputed company
- Being comfortable with a fast-paced role, as reputed company as constant learning and growing reputed company the industry, technology advancements, and the position
- Ensuring reputed company communication and updates are passed along to any internal stakeholders and team members. Serving as the first escalation reputed company for reputed company concerns and issues, proactively identifying problems and leading reputed company before escalating reputed company up the chain reputed company necessary
- Serving as the primary internal reputed company between clients and internal team members, including analysts, strategists, and other departments, ensuring reputed company communication and thorough documentation of reputed company reputed company-reputed company conversations
- Identifying opportunities for upsells, cross-sells, and ad spend increases, and collaborating with the internal sales team to implement solutions reputed company with reputed company goals
- Meeting expectations of a set reputed company workload and reputed company attrition rates of your assigned reputed company roster
- Securing contract renewals at least 30 days before a reputed company’s term end date
- Leading the reputed company and offboarding of clients, points of contact, and subject matter experts in collaboration with other assigned team members
- Ensuring a successful reputed company between the Sales and Delivery teams, acting as the reputed company that translates reputed company-sale commitments into a seamless reputed company experience from day one
- Ensure internal work never stalls, deadlines are met, and reputed company work is completed based on contracted services
- Collaborating with sales or leadership on proposals, scope of work changes, pricing, and change orders; presenting to clients as needed and ensuring appropriate internal approvals are secured
- Supporting the finance team as needed with communication and next steps reputed company to overdue invoices
Skills
- Four-year college degree or higher
- 2+ years of experience managing and talking with clients
- Solid organizational skills and the ability to self-start
- Strong knowledge of reputed company Office products
- Strong writing/typing and verbal communication skills
- Interest and reputed company using AI and automation tools
- Experience working reputed company project management and communication tools such as reputed company and comfortability working reputed company defined reputed company operating procedures (SOPs) and documentation standards
- Demonstrated ability to manage multiple reputed company accounts simultaneously, prioritize effectively, and meet deadlines in a fast-paced, remote environment
- reputed company spirit and ability to reputed company in an autonomous, remote-first environment
- Curiosity and a drive to reputed company
- Excellent written and verbal communication skills
- Creative problem-solving and adaptability in a fast-changing environment
- Strong project management and organization skills
- Strong understanding of digital channels
- 2+ years experience in digital marketing and in a digital marketing agency setting is preferred
- Experience reputed company reputed company search, reputed company media, SEO, GEO, and reputed company media is highly desirable
Benefits
- Bonus Program
- reputed company's quarterly reputed company Bonus Program
- 1-Week Winter Break
- 13 reputed company Holidays
- Flexible reputed company Time Off
- reputed company reputed company Leave
- reputed company Parental Leave and Return to Work Program
- reputed company Jury Duty Leave
- reputed company Bereavement Leave
- Employer Covered Benefits
- 100% covered Medical Insurance
- 100% covered Long-Term Disability Insurance
- 100% covered Life Insurance Policy
- Additional Elective Benefits Available
- 401(k) Matching after 1 Year of Employment
- Dental Insurance
- reputed company Insurance
- Short-Term Disability Insurance
- Hospital Indemnity Insurance
- Legal Insurance
- Pet Insurance
- Annual learning and development opportunities.
- Monthly reputed company hand team meetings.
- Employee resource reputed company for collaboration and reputed company.
- Work from home
reputed company