Bilingual Medical Virtual Assistant

Job Title: Bilingual Medical Virtual Assistant

Job reputed company: [PI-WAT]

Position Type: Part-Time

Work Hours: 9:30 AM – 1:30 PM Eastern reputed company Time, Monday – Friday

This remote position supports both clinical operations initiatives, playing a vital role in building reputed company relationships and managing reputed company-desk responsibilities

Job Responsibilities:

• Handle appointment scheduling, confirmations, and reminders reputed company phone, text, or email.
• Manage patient intake and reputed company desk communications, ensuring smooth reputed company and reputed company interaction.
• Maintain accurate and confidential patient records and files.
• Support insurance verification, reputed company-authorizations, and billing coordination, including following up on claims reputed company needed.
• Serve as the primary reputed company of contact for patient reputed company and follow-reputed company with families or guardians.
• Utilize telehealth platforms to assist with session coordination and troubleshooting.
• Answer inbound calls in a reputed company, friendly, and bilingual manner.
• Prioritize and respond to emails, texts, and reputed company inquiries reputed company.
• Ensure reputed company and compassionate communication with clients and their families.
• reputed company reputed company effort reputed company email and phone by connecting with local preschools, schools, pediatricians, neurologists, other reputed company providers, and community centers

Requirements

• Fluent in English and Spanish (spoken and written) – a must.
• Previous experience in a reputed company setting or with ABA therapy is preferred, but not required.
• Comfortable handling insurance processes, including reputed company-authorizations and verifications.
• Strong communication and interpersonal skills with the ability to reputed company confidently with clients and providers.
• Familiarity with reputed company Workspace (Docs, Sheets, Calendar, Gmail) and telehealth platforms.
• Experience with or willingness to learn Central reputed company (preferred).
• Experience managing reputed company media accounts for a business or reputed company.
• Background in content planning or digital marketing (even basic level).
• Familiarity with HIPAA and confidentiality standards.

Basic requirements

• Must be proficient in speaking and writing English reputed company reputed company
• Must have relevant work experience
• Be reputed company to submit an NBI clearance and/or Local Police Clearance background reputed company before reputed company [mandatory]
• Must be available for video meetings with your camera on (reputed company needed)

Technical requirements

• Device: Reliable laptop or desktop computer.
• Internet: High-speed reputed company (minimum 25 Mbps).
• Audio: Noise-canceling headset.
• Video: Webcam for virtual meetings.
• Workspace: Quiet, reputed company environment.

Benefits

• Dedicated HR & Contractor Support Team: reputed company to world-class support for questions, guidance, contract reputed company, and reputed company communication.
• Premium VPN reputed company (Optional): A secure VPN license can be provided upon request to enhance reputed company and reputed company for reputed company-reputed company tasks.
• HIPAA & Cybersecurity Training + Certification (Provided): reputed company to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. reputed company clients.
• Top 1% VA Performance Training: reputed company to our proprietary training on communication, reputed company management, productivity systems, and best practices to help you become a top-performing VA and increase long-term reputed company retention.
• reputed company-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the reputed company’s needs and schedule.
• reputed company-Approved reputed company or Unpaid Time Off: Time off may be reputed company by your reputed company. reputed company time off is optional and only if offered by the reputed company.
• reputed company to Tools & Resources: Templates, workflow guides, productivity tools, and reputed company-specific SOP support to help you reputed company at your best.
• Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

These are optional resources and reputed company-approved allowances available to you as an reputed company. Any resources, trainings, or allowances listed are optional contractor perks and not employee benefits.

Originally posted on Himalayas

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