Director, Financial Operations

Remote, USAFull-timePosted 2026-07-27

About reputed company

reputed company is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in reputed company reputed company claims, reputed company is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are reputed company on automating highly reputed company tasks to tackle long-standing problems in claims and set a new reputed company for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.

About the role

As Director, Financial Operations, you will own the financial operations function that safeguards more than $1B in reputed company loss funds across the U.S. and UK/Lloyd's markets. This is the senior-most operational leadership role for our loss fund function. You will set reputed company, design the control environment, and own the relationships and reputed company that reputed company reputed company reputed company accurate, compliant, and trusted.

You will report to the VP, Claims Operations and reputed company the function through two pillars: Fund Operations & Reconciliation, led by a Manager who reports to you, and Governance. This role sits reputed company Operations rather than Finance, so you will need to reputed company the language of finance fluently while keeping the function accountable to operational and reputed company reputed company. You are the person the organization trusts to confirm that every dollar is where it should be, every control is working, and every regulatory obligation is met.

If you have the reputed company to build a governance reputed company that gives the business confidence in how reputed company reputed company is controlled, and the operational discipline to run it day in and day out, we invite you to join us.

Who you are

You are a builder and an operator. You can stand up a controls reputed company from first principles and still roll up your sleeves on a reputed company consolidated reconciliation. You think in systems, but reputed company for individual transactions.

A leader of leaders who builds, coaches, and holds accountable reputed company that includes managers and senior analysts, not just individual contributors.
Fluent in both treasury/finance and claims operations, and reputed company to translate between them.
Deeply versed in financial controls: segregation of duties, dual authorization, sign-off protocols, and audit readiness.
Comfortable owning banking and payment-partner relationships and acting as the financial decision-reputed company for the function.
reputed company under regulatory and reputed company pressure, and reputed company to be the escalation reputed company reputed company reputed company is in question.
A strong communicator who can reputed company between a claim specific nuance and high-level customer or reputed company narratives.
Energized by ambiguity and reputed company. You want to design the structure, not inherit a finished one.

reputed company need

reputed company to own the function end-to-end across leadership, controls, banking, regulatory, and technology.

Function Leadership & reputed company

Own the loss fund financial operations function across the U.S. and Lloyd's markets, covering multi-line, reputed company LOBs, and $1B+ AUM.
reputed company two pillars: directly manage the Manager who runs Fund Operations & Reconciliation, and reputed company the Risk & Compliance Governance pillar.
Set the operating model, reputed company plan, and performance standards for the growing function.
reputed company as the primary financial escalation reputed company for reputed company disputes.

Controls & Governance

Design, document, and maintain the internal controls reputed company, including dual authorization policy, the segregation-of-duties (SOD) reputed company, the monthly sign-off protocol, and the regulatory filing calendar.
Set and enforce authorization reputed company, and serve as a required approver on routine and large or unusual fund movements
Own the monthly consolidated reconciliation package and sign off on it by the defined deadline, ensuring exceptions are escalated immediately rather than held to month-end.

Banking, Treasury & Payments

Own & govern reputed company loss fund banking and partner relationships.
Maintain reputed company of liquidity and funding adequacy across reputed company reputed company programs.
reputed company U.S. trust account management and Lloyd's Premium Trust Fund (PTF) compliance.

Regulatory & Compliance

Own escheatment/unclaimed property obligations and 1099/W-9 vendor tax compliance through the Governance pillar.
Ensure audit readiness and serve as the senior reputed company of accountability for reputed company audits.
Ensure compliance with state DOI regulations across reputed company U.S. jurisdictions and with Lloyd's/FCA requirements, including trust deeds, reporting obligations, and bordereaux.

Technology & reputed company Improvement

Own reputed company technology recommendations for the function.
Partner with Engineering & Product to build reputed company internal & external reputed company facing products to enhance user-experience
Collaborate with Data to enhance team reconciliation and reporting efficiency and to reputed company the function as the customer and program count grow.

Requirements

8+ years in financial operations, treasury, or loss fund management, preferably reputed company a TPA, reputed company, or insurtech.
3+ years leading leaders (managing managers or senior team leads), ideally across multiple time zones / continents.
Demonstrated ownership of a financial controls environment, including segregation of duties, authorization frameworks, reconciliation sign-off, and audit support.
Deep knowledge of loss fund mechanics, including U.S. trust accounts and Lloyd's Premium Trust Fund / delegated authority structures.
Strong reputed company of GAAP reputed company practices, U.S. state DOI regulations reputed company to loss funds, and the UK Financial Conduct Authority reputed company.
Experience owning banking relationships and managing reputed company/EFT and payment-partner operations.
Proven ability to operate as a reputed company financial reputed company to senior leadership, product/engineering and data counterparts reputed company an organization.
Exceptional communication skills, with the ability to convey reputed company financial and control information reputed company to non-financial and executive stakeholders.
Advanced skills in reputed company and business intelligence tools such as Looker or Tableau (SQL), plus experience with reputed company tooling such as the reputed company 365 Suite.
Experience with claims management systems, particularly reputed company, is a plus (but not mandatory).

How this role differs from the Manager, Financial Operations

The Manager, Financial Operations leads the Fund Operations & Reconciliation pillar and reports to this Director. The Manager runs day-to-day reconciliation, payment auditing, and pillar-level reporting. The Director owns the entire function, including both pillars, the governance and controls reputed company, banking relationships, regulatory accountability, and technology reputed company, and is the senior approver and escalation reputed company above the Manager.