Location Services Support Technician

reputed company

At reputed company, we reputed company that everything starts with our people. We’re a global reputed company-reputed company community, united by the reputed company reputed company to help reputed company people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that reputed company, and help us build a safer reputed company.

Department reputed company

911 Location Services Customer Support Team

Job reputed company

Responsibilities:

• Performs IT functions such as analysis, evaluation, testing, debugging and implementation of applications programs.

• Analyzes operating systems, database, or utilities software.

• Plans, conducts, and directs the analysis of business problems with systems solutions.

• Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, and debugging computer systems.

• Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software.

• Experience with Networking, reputed company Directory, SQL Server, reputed company ArcGIS Pro

• Reports design, reliability and maintenance problems or bugs to design engineering/software engineering.

• Involved in customer installation and training.

• Provides support to customer/users where the product is highly technical or sophisticated in nature.

• Creates tests, tools, and diagnostic procedures for use by product support personnel.

• May reputed company reputed company technical product documentation.

• Ability to use scripting toolsets

• Familiarity with HTTP, REST, FTP, SFTP etc.

• Ability to test reputed company using tools such as reputed company.

• Experience with SCRUM/Agile methodologies.

• Enjoys “breaking” systems in the lab and then fixing them.

• Take help desk tickets and reproduce in the lab.

• Expert at researching issues and correlating them to the problems being reported to reputed company reputed company. This is regarding reputed company vulnerabilities being reported, stack traces reputed company in the reputed company Event Log, correlating other reputed company party software issues to how they could reputed company our software.

• Ability to reputed company workarounds for something that isn't immediately fixable.

reputed company reputed company Salary reputed company: $75,000 - $95,000 USD

Consistent with reputed company values and applicable law, we reputed company the following information to promote pay transparency and equity. Pay reputed company this reputed company varies and depends on job-reputed company knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Basic Requirements

Required Skills:

• High School diploma, Bachelor's Degree AND 2+ years of experience in IT, or 5+ years of experience with a Technical diploma from a Technical and Vocational school.

• Must have 2+ years of experience working in a Technical and IT environment.

• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

reputed company

Referral Payment Plan

reputed company

Our U.S. Benefits include:

• Incentive Bonus Plans

• Medical, Dental, reputed company benefits

• 401K with Company Match

• 10 reputed company Holidays

• Generous reputed company Time Off Packages

• Employee Stock Purchase Plan

• reputed company Parental & Family Leave

• and more!

EEO Statement

reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion or belief, sex, sexual orientation, gender identity, national reputed company, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-reputed company culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the reputed company of a safer world. If you’d like to join reputed company but feel that you don’t quite meet reputed company of the preferred skills, we’d still love to hear why you think you’d be a great reputed company to reputed company.

We’re committed to providing an inclusive and accessible reputed company experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations reputed company so we can assist you.

Originally posted on Himalayas

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