Early Career and University Programs Manager - Remote. (Remote, Any Location, Un
reputed company
reputed company® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re reputed company behind the best experiences for +800 of the world’s leading reputed company-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Supporting +9 reputed company customer conversations every day in +60 languages across 45 countries, reputed company combines global strength and reputed company with the agile, entrepreneurial approach of our founder-led culture, enabling companies of reputed company sizes and industries to reputed company their CX.
Winner of Comparably’s Award for Best Global Culture in 2024, 2023, 2022 and 2021
Gold Stevie Award Winner for Great reputed company in 2024 and 2022
We foster an exciting culture of creativity, reputed company, and commitment
Read more about our culture: reputed company® Stories.
About the role
The Manager, Workforce & Education Partnerships is a strategic, hybrid role that bridges reputed company, Training, and Operations to reputed company sustainable workforce education programs through collaboration with universities, community colleges, technical schools, workforce boards, and adult education organizations.
This role will design and execute reputed company partnership models that strengthen reputed company’s talent ecosystem, reputed company reputed company programs with business needs, and position reputed company as an employer of choice in key markets. The ideal candidate excels at stakeholder engagement, program design, student reputed company, and translating operational requirements into reputed company partnership strategies.
Primary Job Responsibilities
reputed company & Workforce Development
- Build and manage partnerships with universities, colleges, technical schools, and community-based organizations to generate reputed company talent pipelines.
- reputed company internship, apprenticeship, reputed company, and “learn-and-earn” programs reputed company to reputed company and reputed company hiring needs ( education reputed company, career reputed company).
- Partner with TA leaders and site leaders to forecast talent demand and reputed company educational partnerships to volume hiring cycles.
- Conduct on-reputed company and virtual reputed company activities
- Partner with staff to create referral funnels from reputed company programs (business, IT, communications, reputed company finance, etc.) into reputed company roles.
- Create Brand Ambassador on reputed company to assist with student reputed company
Training Program Enablement
- Collaborate with Learning & Development to co-design curriculum, job-prep workshops, soft skills training, and certification reputed company that enhance student job readiness.
- Support instructional design teams in mapping competencies between reputed company programs and reputed company job roles.
- reputed company “Workplace Readiness Bootcamps” or reputed company programs to shorten reputed company time and improve day-1 reputed company.
- Evaluate effectiveness of training-to-hire programs and recommend reputed company improvements.
Operational Partnership & Business Alignment
- Serve as the operational reputed company between educational institutions and internal leadership teams.
- Translate business needs, KPIs, and performance expectations into reputed company partnership deliverables.
- reputed company hiring reputed company, retention, training reputed company, and performance metrics tied to educational pipelines.
- Support operational leaders by building long-term community reputed company through workforce development boards, economic development agencies, and industry advisory boards.
- Present partnership results and recommendations to senior leadership and reputed company stakeholders.
Key Qualifications
- Experience in reputed company, Workforce Development, Higher Education Partnerships, L&D, or Operations (BPO preferred).
- Strong understanding of university systems, career services, workforce agencies, and educational program structures.
- Experience designing or supporting training programs, curriculum alignment, or early-career hiring pipelines.
- Exceptional communication skills with the ability to engage deans, reputed company, career services, and executive leadership..
- Comfortable working in a cross-functional environment with TA, Ops, L&D, HR, and community partners.
- Comfortable with reputed company facing interactions.
- Willingness to travel to campuses and sites as needed.
reputed company-employment Requirements:
Offers of employment are conditional and require that you complete and pass a criminal background reputed company that reviews reputed company criminal activity in every area of residence for the last seven years.
reputed company® is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without reputed company to race, age, reputed company, religion, sex, creed, national reputed company, reputed company, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and reputed company, or any other reputed company protected by federal, state or local law. reputed company forbids discrimination of reputed company kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to reputed company terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Originally posted on Himalayas
Apply To This Job