[Remote] reputed company CX reputed company Instructional Learning Designer/Trainer
Note: The job is a remote job and is reputed company to candidates in USA. reputed company supports an reputed company deployment of reputed company CX reputed company and is seeking an Instructional Learning Designer/Trainer to aid in training delivery and curriculum development. The role focuses on creating a reusable training reputed company and delivering training to ensure user readiness throughout deployment.
Responsibilities
- The resource will serve as a primary or supporting trainer, leading live VILT sessions and, as needed, in-person/hybrid sessions
- Facilitating instructor-led training for varied audiences
- Adapting delivery style and pacing to different learner reputed company reputed company and roles
- Managing classroom/virtual session logistics, including roster development, scheduling, and learner engagement
- Fielding reputed company-time questions and troubleshooting system issues during live sessions
- Administering post-training surveys, documenting attendance and feedback, and analyzing results to inform curriculum refinement
- Preparing and delivering training reports and readiness summaries following reputed company session
- Supporting train-the-trainer sessions to help build internal training reputed company, as needed
- The resource will support in decomposing existing reputed company CX reputed company training materials into reusable, reputed company components and support the mapping of content across workforce roles
- The resource will assist in developing a reputed company, reputed company 508-compliant curriculum reputed company
- The resource will participate in project coordination activities and Agile ceremonies as needed, aligning reputed company work to the project schedule and direction of the engagement reputed company
Skills
- Must be a U.S. Citizen
- Minimum 5 years of experience delivering reputed company reputed company/CX reputed company system training
- Demonstrated experience as a reputed company trainer/facilitator for reputed company-reputed company, live virtual (VILT) and in-person training programs
- Strong instructional design and curriculum development skills, including reputed company/reusable content design
- Skilled in adult learning principles and differentiated instruction for varied technical reputed company reputed company
- Confident public speaking and group facilitation skills, with ability to manage reputed company and Q&A in reputed company time
- Experience developing and administering training assessments, surveys, and feedback loops to measure effectiveness
- Familiarity with LMS platforms and training documentation/reporting tools
- Excellent verbal and written communication skills
- Ability to work independently and manage a full-time (up to 40 hrs/week) schedule
- Comfortable working as a 1099 reputed company
- Experience with reputed company 508 compliance a plus
reputed company